Whispir incident
Regional Carrier Issue – SMS Delivery Disruption to Singtel Numbers
Whispir experienced a minor incident on June 11, 2026 affecting Whispir API and Whispir API and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Whispir APIWhispir APIWhispir Web Application PortalWhispir Web Application PortalEmailSMSSMSEmailWhatsapp
Update timeline
- investigating Jun 11, 2026, 12:41 AM UTC
Please note that we are currently experiencing High Delivery Failure. The required operational teams have been engaged to investigate this as a matter of priority. Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
- investigating Jun 11, 2026, 01:12 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 11, 2026, 01:14 AM UTC
We have received confirmation from the carrier network that the issue has been resolved. Message processing has now stabilised, with normal operations observed.
- resolved Jun 11, 2026, 01:14 AM UTC
This event has been resolved.