Whispir incident

Regional Carrier Issue – SMS Delivery Disruption to Singtel Numbers

Resolved after 33 minutes, affecting Whispir API and Whispir API and 1 more, on June 11, 2026.

monitoring Jun 11, 2026, 01:14 AM UTC

We have received confirmation from the carrier network that the issue has been resolved. Message processing has now stabilised, with normal operations observed.

Started
Jun 11, 2026, 12:41 AM UTC
Resolved
Jun 11, 2026, 01:14 AM UTC
Duration
33m
Detected by Pingoru
Jun 11, 2026, 12:41 AM UTC

Affected components

Whispir APIWhispir APIWhispir Web Application PortalWhispir Web Application PortalEmailSMSSMSEmailWhatsapp

Update timeline

  1. investigating Jun 11, 2026, 12:41 AM UTC

    Please note that we are currently experiencing High Delivery Failure. The required operational teams have been engaged to investigate this as a matter of priority. Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

  2. investigating Jun 11, 2026, 01:12 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 11, 2026, 01:14 AM UTC

    We have received confirmation from the carrier network that the issue has been resolved. Message processing has now stabilised, with normal operations observed.

  4. resolved Jun 11, 2026, 01:14 AM UTC

    This event has been resolved.

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