Whispir incident

New Zealand Region - Portal Access Issue

Resolved after 1 hour 7 minutes, affecting Whispir API and Whispir Web Application Portal and 1 more, on May 25, 2026.

resolved May 25, 2026, 02:01 PM UTC

Dear Customer, We would like to inform you that the issue has been restored at approximately 26/05/2026 - 01:41 NZST. We are continuing to monitor system performance, and will provide further updates once our investigation into the root cause is complete.

Started
May 25, 2026, 12:53 PM UTC
Resolved
May 25, 2026, 02:01 PM UTC
Duration
1h 7m
Detected by Pingoru
May 25, 2026, 12:53 PM UTC

Affected components

Whispir APIWhispir Web Application PortalSMSEmail

Update timeline

  1. investigating May 25, 2026, 12:53 PM UTC

    We are currently aware of an issue that is impacting portal access within the New Zealand region. Our team is actively monitoring the situation and working closely with our service providers to assess the scope and impact of the issue. If you have any questions or concerns, please contact our support team at [email protected].

  2. resolved May 25, 2026, 02:01 PM UTC

    Dear Customer, We would like to inform you that the issue has been restored at approximately 26/05/2026 - 01:41 NZST. We are continuing to monitor system performance, and will provide further updates once our investigation into the root cause is complete.

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