Whispir incident

Australian AU region – SMS message processing issues with SenderID registrations

Whispir experienced a minor incident on May 28, 2026 affecting SMS, lasting 11m. The incident has been resolved; the full update timeline is below.

Started: May 28, 2026, 05:54 AM UTC
Resolved: May 28, 2026, 06:06 AM UTC
Duration: 11m
Detected by Pingoru: May 28, 2026, 05:54 AM UTC

Affected components

SMS

Update timeline

investigating May 28, 2026, 05:54 AM UTC

We are currently experiencing issues with message processing with SenderID registrations affecting SMS messaging in Australia’s AU regional instance. Status: We are aware of the issue and are currently investigating. Our teams are actively investigating the cause. We will continue to provide updates as more information becomes available. If you have any questions or concerns, please contact our support team at [email protected].
resolved May 28, 2026, 06:06 AM UTC

The issue affecting SMS messaging in Australia’s AU regional instance has been resolved. If you require any assistance or have further questions, please contact our Support team at [email protected].