Whispir incident

Australian AU region – SMS message processing issues with SenderID registrations

Resolved after 11 minutes, affecting SMS, on May 28, 2026.

resolved May 28, 2026, 06:06 AM UTC

The issue affecting SMS messaging in Australia’s AU regional instance has been resolved. If you require any assistance or have further questions, please contact our Support team at [email protected].

Started
May 28, 2026, 05:54 AM UTC
Resolved
May 28, 2026, 06:06 AM UTC
Duration
11m
Detected by Pingoru
May 28, 2026, 05:54 AM UTC

Affected components

SMS

Update timeline

  1. investigating May 28, 2026, 05:54 AM UTC

    We are currently experiencing issues with message processing with SenderID registrations affecting SMS messaging in Australia’s AU regional instance. Status: We are aware of the issue and are currently investigating. Our teams are actively investigating the cause. We will continue to provide updates as more information becomes available. If you have any questions or concerns, please contact our support team at [email protected].

  2. resolved May 28, 2026, 06:06 AM UTC

    The issue affecting SMS messaging in Australia’s AU regional instance has been resolved. If you require any assistance or have further questions, please contact our Support team at [email protected].

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