WellSky incident

Care Management Issue

Minor Resolved View vendor source →

WellSky experienced a minor incident on September 28, 2025 affecting CarePort Care Management, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2025, 02:53 AM UTC
Resolved
Sep 28, 2025, 03:35 AM UTC
Duration
41m
Detected by Pingoru
Sep 28, 2025, 02:53 AM UTC

Affected components

CarePort Care Management

Update timeline

  1. investigating Sep 28, 2025, 02:53 AM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Sep 28, 2025, 03:03 AM UTC

    WellSky is investigating an issue causing interface message delays. Next Update - within 60 minutes

  3. resolved Sep 28, 2025, 03:35 AM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.