Voiceflow Outage History

Voiceflow is up right now

There were 7 Voiceflow outages since February 12, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.voiceflow.com

Minor April 17, 2026

Unable to Load Projects

Detected by Pingoru
Apr 17, 2026, 05:59 PM UTC
Resolved
Apr 17, 2026, 05:59 PM UTC
Duration
—
Affected: Voiceflow Creator
Timeline · 4 updates
  1. investigating Apr 17, 2026, 03:34 PM UTC

    Status: Investigating A subset of users are encountering the error 'Unable to load diagram, please try again.' when attempting to access their projects. Affected components Voiceflow Creator (Degraded performance)

  2. identified Apr 17, 2026, 04:12 PM UTC

    Status: Identified We have identified the root cause of this issue. It is affecting projects published to the staging environment. A fix is currently under review. Affected components Voiceflow Creator (Degraded performance)

  3. monitoring Apr 17, 2026, 04:56 PM UTC

    Status: Monitoring We have deployed a fix for this issue and are actively monitoring its impact. Affected components Voiceflow Creator (Degraded performance)

  4. resolved Apr 17, 2026, 05:59 PM UTC

    Status: Resolved This incident has been resolved. Projects are now loading as expected. Affected components Voiceflow Creator (Operational)

Read the full incident report →

Minor March 31, 2026

Chat Widgets Serving Incorrect Environment

Detected by Pingoru
Mar 31, 2026, 04:40 PM UTC
Resolved
Mar 31, 2026, 04:40 PM UTC
Duration
—
Affected: Live IVRs / Chatbots / Dialog API
Timeline · 2 updates
  1. investigating Mar 31, 2026, 03:18 PM UTC

    Status: Investigating Chat widgets may be loading the development version of a project instead of the production version, even when the version ID is set to production. Our team is actively investigating. Affected components Live IVRs / Chatbots / Dialog API (Degraded performance)

  2. resolved Mar 31, 2026, 04:40 PM UTC

    Status: Resolved This issue has been resolved. Widgets are now correctly loading the production version of projects as expected. Affected components Live IVRs / Chatbots / Dialog API (Operational)

Read the full incident report →

Minor March 13, 2026

Analytics degradation

Detected by Pingoru
Mar 13, 2026, 08:58 PM UTC
Resolved
Mar 13, 2026, 08:58 PM UTC
Duration
—
Affected: Analytics API
Timeline · 4 updates
  1. investigating Mar 13, 2026, 03:39 PM UTC

    Status: Investigating Analytics data may be slow or missing during this period. Does not affect creator, live agents or transcripts. Affected components Analytics API (Degraded performance)

  2. identified Mar 13, 2026, 03:48 PM UTC

    Status: Identified Transcripts affected, no new logs can currently be saved. Does not affect creator, live agents. Affected components Analytics API (Partial outage)

  3. monitoring Mar 13, 2026, 07:37 PM UTC

    Status: Monitoring Transcripts logs are now being properly captured, but still issues with displaying/fetching them. Affected components Analytics API (Degraded performance)

  4. resolved Mar 13, 2026, 08:58 PM UTC

    Status: Resolved transcripts working as normal, currently recovering transcripts Affected components Analytics API (Operational)

Read the full incident report →

Minor March 13, 2026

Errors When Compiling Projects

Detected by Pingoru
Mar 13, 2026, 01:07 PM UTC
Resolved
Mar 13, 2026, 01:07 PM UTC
Duration
—
Affected: Voiceflow Creator
Timeline · 3 updates
  1. investigating Mar 12, 2026, 07:26 PM UTC

    Status: Investigating We have received multiple reports of users encountering the error "Could not compile your agent, please try again later" when attempting to run or publish their project. Affected components Voiceflow Creator (Degraded performance)

  2. monitoring Mar 13, 2026, 01:39 AM UTC

    Status: Monitoring A fix has been deployed for this issue. We are monitoring the system to confirm stability and to identify any remaining edge cases. Affected components Voiceflow Creator (Degraded performance)

  3. resolved Mar 13, 2026, 01:07 PM UTC

    Status: Resolved The issue has been resolved and services are operating normally. Affected components Voiceflow Creator (Operational)

Read the full incident report →

Minor February 27, 2026

Issue with Projects and Workspaces

Detected by Pingoru
Feb 27, 2026, 03:25 PM UTC
Resolved
Feb 27, 2026, 03:25 PM UTC
Duration
—
Affected: Knowledge Base Upload / SyncVoiceflow CreatorNLU Model Training
Timeline · 2 updates
  1. investigating Feb 27, 2026, 03:18 PM UTC

    Status: Investigating We identified an issue this morning affecting the opening of workspaces and projects. In cases where projects did open successfully, workflows were not visible. Our engineering team has identified the cause and is actively deploying a solution. We will provide an update once the fix has been fully implemented and verified. Thank you for your patience. Affected components Voiceflow Creator (Degraded performance) NLU Model Training (Degraded performance) Knowledge Base Upload / Sync (Degraded performance)

  2. resolved Feb 27, 2026, 03:25 PM UTC

    Status: Resolved Services are restored. Affected components Voiceflow Creator (Operational) NLU Model Training (Operational) Knowledge Base Upload / Sync (Operational)

Read the full incident report →

Minor February 16, 2026

Degraded Knowledge Base Performance

Detected by Pingoru
Feb 16, 2026, 08:09 PM UTC
Resolved
Feb 16, 2026, 08:09 PM UTC
Duration
—
Affected: Knowledge Base Retrieval
Timeline · 3 updates
  1. investigating Feb 16, 2026, 06:55 PM UTC

    Status: Investigating Multiple users report that agents are unable to retrieve information from knowledge base sources. Affected components Knowledge Base Retrieval (Degraded performance)

  2. identified Feb 16, 2026, 07:42 PM UTC

    Status: Identified We have identified the root cause of the issue and are in the process of deploying a fix. Affected components Knowledge Base Retrieval (Degraded performance)

  3. resolved Feb 16, 2026, 08:09 PM UTC

    Status: Resolved The fix has been successfully deployed and the incident is now resolved. All systems are operating normally. Affected components Knowledge Base Retrieval (Operational)

Read the full incident report →

Minor February 12, 2026

Unable to load projects on the canvas

Detected by Pingoru
Feb 12, 2026, 05:08 AM UTC
Resolved
Feb 12, 2026, 05:08 AM UTC
Duration
—
Affected: Analytics APIVoiceflow Creator
Timeline · 3 updates
  1. investigating Feb 12, 2026, 02:40 AM UTC

    Status: Investigating Attempting to load a project shows a spinner and fails to load Affected components Voiceflow Creator (Partial outage) Analytics API (Full outage)

  2. monitoring Feb 12, 2026, 03:21 AM UTC

    Status: Monitoring We've identified the issue and are implementing a fix. Service is restored but could be degraded while it catches up. Affected components Voiceflow Creator (Operational) Analytics API (Degraded performance)

  3. resolved Feb 12, 2026, 05:08 AM UTC

    Status: Resolved Services are restored. Affected components Voiceflow Creator (Operational) Analytics API (Operational)

Read the full incident report →

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