Voiceflow incident

Issue with Projects and Workspaces

Minor Resolved View vendor source →
Started
Feb 27, 2026, 03:25 PM UTC
Resolved
Feb 27, 2026, 03:25 PM UTC
Duration
Detected by Pingoru
Feb 27, 2026, 03:25 PM UTC

Affected components

Knowledge Base Upload / SyncVoiceflow CreatorNLU Model Training

Update timeline

  1. investigating Feb 27, 2026, 03:18 PM UTC

    Status: Investigating We identified an issue this morning affecting the opening of workspaces and projects. In cases where projects did open successfully, workflows were not visible. Our engineering team has identified the cause and is actively deploying a solution. We will provide an update once the fix has been fully implemented and verified. Thank you for your patience. Affected components Voiceflow Creator (Degraded performance) NLU Model Training (Degraded performance) Knowledge Base Upload / Sync (Degraded performance)

  2. resolved Feb 27, 2026, 03:25 PM UTC

    Status: Resolved Services are restored. Affected components Voiceflow Creator (Operational) NLU Model Training (Operational) Knowledge Base Upload / Sync (Operational)

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