Voiceflow experienced a minor incident on February 27, 2026 affecting Knowledge Base Upload / Sync and Voiceflow Creator and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2026, 03:18 PM UTC
Status: Investigating We identified an issue this morning affecting the opening of workspaces and projects. In cases where projects did open successfully, workflows were not visible. Our engineering team has identified the cause and is actively deploying a solution. We will provide an update once the fix has been fully implemented and verified. Thank you for your patience. Affected components Voiceflow Creator (Degraded performance) NLU Model Training (Degraded performance) Knowledge Base Upload / Sync (Degraded performance)
- resolved Feb 27, 2026, 03:25 PM UTC
Status: Resolved Services are restored. Affected components Voiceflow Creator (Operational) NLU Model Training (Operational) Knowledge Base Upload / Sync (Operational)