Voiceflow incident

Atlas Currently Unavailable

Minor Resolved View vendor source →

Voiceflow experienced a minor incident on September 17, 2026 affecting Voiceflow Creator, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 05:01 AM UTC
Resolved
Sep 17, 2026, 05:01 AM UTC
Duration
—
Detected by Pingoru
Sep 17, 2026, 05:01 AM UTC

Affected components

Voiceflow Creator

Update timeline

  1. investigating Sep 16, 2026, 08:18 PM UTC

    Status: Investigating Our in-product AI copilot, Atlas, is currently unavailable. We are actively investigating the issue and will provide updates as our investigation progresses. Affected components Voiceflow Creator (Partial outage)

  2. resolved Sep 17, 2026, 05:01 AM UTC

    Status: Resolved Atlas is back up and fully operational. We identified and fixed an issue in our tool-schema generation that was breaking Atlas conversations, and verified it's working normally. Affected components Voiceflow Creator (Operational)