Vita Mojo incident

Order and Pay At Table Unexpected Behaviour

Minor Resolved View vendor source →

Vita Mojo experienced a minor incident on September 17, 2025, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 12:03 PM UTC
Resolved
Sep 17, 2025, 12:26 PM UTC
Duration
22m
Detected by Pingoru
Sep 17, 2025, 12:03 PM UTC

Update timeline

  1. investigating Sep 17, 2025, 12:03 PM UTC

    We are aware that the 'order now' button on some clients 'order and pay at table' ordering page is not displaying as expected and instead displaying a loading symbol. Tapping the button still loads the menu and customers can still order. We are investigating the cause and looking to rectify ASAP

  2. identified Sep 17, 2025, 12:17 PM UTC

    We’ve identified the issue, and our engineering team is working on a fix. We will provide the next update as soon as possible

  3. resolved Sep 17, 2025, 12:26 PM UTC

    This issue has been resolved, and the incident is now closed. Thank you for your patience while we worked on this. If you continue to experience any issues or need further assistance, please contact us at [email protected]