Resolved after 5 days 10 hours, on January 28, 2025.
We are aware of an issue where the Vita Mojo iOS app for POS and kiosk has uninstalled or is failing to launch for some devices. If you are seeing this, please visit the App Store to redownload the latest version of our Universal App, and you should be able to log in successfully. Please contact the Support team if you do not have access following the reinstallation.
Update timeline
- monitoring Jan 28, 2025, 11:02 PM UTC
We are aware of an issue where the Vita Mojo iOS app for POS and kiosk has uninstalled or is failing to launch for some devices. If you are seeing this, please visit the App Store to redownload the latest version of our Universal App, and you should be able to log in successfully. Please contact the Support team if you do not have access following the reinstallation.
- resolved Feb 03, 2025, 09:04 AM UTC
This incident has been resolved.
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