Third Party Incident: Amazon Cloudfront

Update timeline

1. identified Feb 10, 2026, 09:54 PM UTC

   There is a global incident in progress at Amazon Cloudfront. This may be partially impacting your Vita Mojo service. 1) If you use Adyen, payments may have been affected - we have routed traffic away from this infrastructure. If you're still experiencing errors please restart your devices and report if the issue persists 2) We are observing higher than usual failure rates on the integration of 3rd party delivery app orders; please divert to using your delivery app tablets to fulfill your orders Please follow Cloudfront's status page for a timeline on recovery: https://health.aws.amazon.com/health/status

2. monitoring Feb 10, 2026, 09:56 PM UTC

   We have diverted our payments flows away from affected infrastructure to mitigate the impact of this outage Cloudfront are reporting early signs of recovery

3. monitoring Feb 10, 2026, 10:07 PM UTC

   Cloudfront are now reporting 'significant recovery'; we are observing: Payments requests recovered after diverting our flows away from the affected infrastructure Successful order injection rates from 3rd party delivery apps returning to normal If you are still having unexpected issues with trading, please report them to [email protected]

4. resolved Feb 10, 2026, 10:41 PM UTC

   Amazon Cloudfront are now reporting full recovery and our service availability has returned to normal