Vita Mojo incident

Images not loading on all channels

Resolved after 31 minutes, affecting Order Service, on May 6, 2026.

resolved May 06, 2026, 04:49 PM UTC

This incident is now fully resolved, thank you for your patience while we worked through this issue

Started
May 06, 2026, 04:17 PM UTC
Resolved
May 06, 2026, 04:49 PM UTC
Duration
31m
Detected by Pingoru
May 06, 2026, 04:17 PM UTC

Affected components

Order Service

Update timeline

  1. investigating May 06, 2026, 04:17 PM UTC

    We are currently receiving reports of images not loading on all guest facing channels our Engineering team is investigating, ordering still working as expected, next update in 15 minutes

  2. monitoring May 06, 2026, 04:34 PM UTC

    We can now confirm that the issue impacting image display on all guest facing channels is resolved, we are now monitoring and will update in 15 minutes.

  3. resolved May 06, 2026, 04:49 PM UTC

    This incident is now fully resolved, thank you for your patience while we worked through this issue

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