Vita Mojo incident
Issues with some orders failing to integrate with 3rd party POS
Resolved after 27 minutes, affecting Order Service, on September 4, 2025.
This incident is now closed. Thank you for your patience while we resolved the issue. If you still experience any issues or require further support, please contact us at [email protected].
Affected components
Update timeline
- monitoring Sep 04, 2025, 11:53 AM UTC
We are aware of an issue affecting some orders that fail to integrate with third-party POS. We have identified the issue, deployed a fix and are currently monitoring. Next update in 15 minutes or less.
- monitoring Sep 04, 2025, 12:08 PM UTC
The incident is now in active monitoring. Please contact support "[email protected]", if you experience any further issues. Thank you!
- monitoring Sep 04, 2025, 12:08 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 04, 2025, 12:20 PM UTC
This incident is now closed. Thank you for your patience while we resolved the issue. If you still experience any issues or require further support, please contact us at [email protected].
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