Verisk incident

Resolved: Liveboards within ClaimSearch Insights are returning Null results

Minor Resolved View vendor source →

Verisk experienced a minor incident on August 5, 2025 affecting ClaimSearch Insights (Dashboards), lasting 7h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 02:40 PM UTC
Resolved
Aug 05, 2025, 10:23 PM UTC
Duration
7h 42m
Detected by Pingoru
Aug 05, 2025, 02:40 PM UTC

Affected components

ClaimSearch Insights (Dashboards)

Update timeline

  1. investigating Aug 05, 2025, 02:40 PM UTC

    This issue is actively being investigated. Thank you for your patience.

  2. identified Aug 05, 2025, 03:56 PM UTC

    The issue has been identified and a fix is being implemented. Thank you for your patience and we apologize for any inconvenience.

  3. resolved Aug 05, 2025, 10:23 PM UTC

    This incident is resolved - thank you for your patience and we apologize for any inconvenience