Verisk incident

Resolved: Potential delay in NCIC Recovery - Active theft notifications

Notice Resolved View vendor source →

Verisk experienced a notice incident on January 14, 2026 affecting NICB, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 03:03 PM UTC
Resolved
Jan 15, 2026, 08:56 PM UTC
Duration
1d 5h
Detected by Pingoru
Jan 14, 2026, 03:03 PM UTC

Affected components

NICB

Update timeline

  1. monitoring Jan 14, 2026, 03:03 PM UTC

    We are monitoring a delay in processing messages received from the NCIC. This may cause delays for ClaimSearch records getting updated with the accurate NCIC status.

  2. resolved Jan 15, 2026, 08:56 PM UTC

    Resolved: All ClaimSearch records will now reflect an accurate NCIC Status. We apologize for any inconvenience