Verisk incident

Resolved: ClaimSearch Web Login may be unavailable for some users

Major Resolved View vendor source →

Verisk experienced a major incident on January 20, 2026 affecting ClaimSearch Website, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 05:42 PM UTC
Resolved
Jan 20, 2026, 09:47 PM UTC
Duration
4h 4m
Detected by Pingoru
Jan 20, 2026, 05:42 PM UTC

Affected components

ClaimSearch Website

Update timeline

  1. investigating Jan 20, 2026, 05:42 PM UTC

    We are investigating an issue with ClaimSearch Login. Some users may be unable to login. We thank you for your patience while we investigate this issue.

  2. monitoring Jan 20, 2026, 07:06 PM UTC

    Monitoring: A fix has been implemented and we are monitoring the ClaimSearch Services. We apologize for any inconvenience

  3. resolved Jan 20, 2026, 09:47 PM UTC

    The incident with ClaimSearch Web Login has been resolved. We apologize for any inconvenience.