Verisk incident
Resolved : Users experienced slower performance with ClaimSearch website
Verisk experienced a minor incident on July 23, 2026 affecting ClaimSearch Website, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 06:47 PM UTC
We're actively investigating the disruption with ClaimSearch webiste and appreciate your patience as we work to identify the root cause.
- investigating Jul 23, 2026, 08:10 PM UTC
Our technical teams are actively working to increase the capacity of the application servers to improve system performance. Thank you for your patience and understanding.
- monitoring Jul 23, 2026, 08:35 PM UTC
Application response times have returned to normal. Our technical teams are actively monitoring the application to ensure services remain stable. Thank you for your patience.
- monitoring Jul 23, 2026, 08:36 PM UTC
We've identified the cause for the ClaimSearch website disruption and are actively working on implementing a solution.
- resolved Jul 23, 2026, 09:03 PM UTC
This incident has been resolved.