Verisk incident
Resolved: We experienced issues accessing and displaying data for Claim Scoring and AF1 Government Liveboards
Verisk experienced a major incident on September 14, 2026 affecting ClaimSearch Insights (Dashboards), lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 14, 2026, 01:54 PM UTC
Verisk Tech Teams are actively working on to reload the missing data
- identified Sep 14, 2026, 02:57 PM UTC
The data has been updated for the Claim Scoring and AF1 Government Liveboards. The technical teams are currently loading the required data to resolve access issues affecting the COM Dashboard and UF Errors. Thank you for your patience.
- identified Sep 14, 2026, 04:09 PM UTC
The data load to resolve the access issues is approximately 75% complete. Our technical teams are closely monitoring progress and working to restore access for all affected users.
- resolved Sep 14, 2026, 04:54 PM UTC
The data load has been successfully completed, and all previously reported access issues have been resolved. The technical teams have verified that the affected dashboards and liveboards are accessible and functioning as expected. Thank you for your patience while we worked to restore full access.