Verisk experienced a minor incident on September 24, 2026 affecting ClaimSearch Website, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
ClaimSearch Website
Update timeline
- investigating Sep 24, 2026, 12:30 PM UTC
We're actively investigating the ClaimSearch login disruption and appreciate your patience as we work to identify the root cause.
- monitoring Sep 24, 2026, 12:37 PM UTC
Our technical teams identified the cause of the issue and determined that it was related to a recent change. The team rolled back the change to restore the affected services and resolve the issue. We're diligently overseeing system stability following the ClaimSearch Login to prevent any recurrence.
- resolved Sep 24, 2026, 01:09 PM UTC
Service has been fully restored for ClaimSearch login. We appreciate your patience during this time.