Verisk incident

Resolved: Delays in receiving responses in AFA ClaimSearch

Critical Resolved View vendor source →

Verisk experienced a critical incident on June 12, 2026 affecting Claims Reporting - Web Submission and Claims Reporting - Integrated Submission - XML, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 04:50 PM UTC
Resolved
Jun 12, 2026, 09:05 PM UTC
Duration
4h 15m
Detected by Pingoru
Jun 12, 2026, 04:50 PM UTC

Affected components

Claims Reporting - Web SubmissionClaims Reporting - Integrated Submission - XML

Update timeline

  1. investigating Jun 12, 2026, 04:50 PM UTC

    We are currently investigating this issue: we apologize for any inconvenience

  2. monitoring Jun 12, 2026, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 12, 2026, 05:41 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 12, 2026, 06:03 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 12, 2026, 09:05 PM UTC

    This incident has been resolved.