Verisk incident

Resolved: We are experiencing degraded performance on an intermittent basis with some AFA ClaimSearch Services

Minor Resolved View vendor source →

Verisk experienced a minor incident on November 7, 2025 affecting ClaimSearch Website and Claims Reporting - Web Submission and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 04:13 PM UTC
Resolved
Nov 07, 2025, 05:59 PM UTC
Duration
1h 45m
Detected by Pingoru
Nov 07, 2025, 04:13 PM UTC

Affected components

ClaimSearch WebsiteClaims Reporting - Web SubmissionResearch Hub

Update timeline

  1. investigating Nov 07, 2025, 04:13 PM UTC

    We apologize for the inconvenience. We are working to identify and resolve this issue.

  2. investigating Nov 07, 2025, 04:58 PM UTC

    We have implemented a fix for the Degraded Performance with ClaimSearch Login and the other services impacted. We apologize for any inconvenience. We are actively monitoring to insure service stability.

  3. resolved Nov 07, 2025, 05:59 PM UTC

    This incident has been resolved.