Is Verisk down?

Our team is currently investigating the issue affecting FTP and PGP output. Rest assured, we're working diligently to restore normal service.

Some return files are still being generated because processing is still underway. Some of the processing scheduled for today’s run did not start, and our team is still investigating the cause. We expect all return files to be available once the in-progress processing completes.

We’ve identified the cause of the delay in report generation, and our team has worked through the remaining reports. Reports for earlier submissions are now available. Reports for today’s large file submissions are still being processed, and we’ll confirm once they have all been generated.

We are continuing to monitor for any further issues and are confirming that all reports have been generated and delivered.

Resolved. Report generation has been fully restored, and normal operations have been reinstated.

We're actively investigating the ClaimSearch SSO login issue and XML failures to reach Claimsearch endpoints disruption and appreciate your patience as we work to identify the root cause.

Our technical teams are actively investigating the ClaimSearch login issue and working toward resolution. We will provide further updates as more information becomes available.

Our technical teams have identified a connectivity issue with the Web Application Firewall. They are actively troubleshooting the issue with the WAF vendor to resolve it. The teams are working toward a resolution and will provide further updates as more information becomes available.

ClaimSearch website login has been restored following remediation actions conducted in coordination with our web application firewall provider. Our technical teams are continuing to monitor application availability and verify that access remains consistent and reliable.

We are continuing to monitor for any further issues.

ClaimSearch SSO login issue has been fully restored. We appreciate your patience during this time.

The data issue is resolved and monitoring the recovery activities. ETA - Two an half hours.

Access for all users has been restored

From September 22 through October 1, an issue prevented Claims Inquiry address searches from displaying property claim results that matched the Location of Loss. The issue has been resolved. If you performed address searches in Claims Inquiry during this period and want to confirm that no Location of Loss matching results were missed, please rerun those searches.

We are investigating an issue where ClaimSearch FTP Match and Error files have not been generated since September 26. Our teams are actively investigating and working to restore normal file processing. We will provide further updates as they become available.

We are continuing to process remaining files from 09/26 and 09/27 at this time.

All missing ClaimSearch Match and Error files received through FTP have now been successfully processed. The issue is fully resolved, and normal file processing has resumed. Thank you for your patience and understanding while our teams worked to resolve this issue.