Verisk incident
Resolved: Reduced performance standards impacted ClaimSearch Insights user experience.
Verisk experienced a minor incident on September 25, 2026 affecting ClaimSearch Insights (Dashboards), lasting 23h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 25, 2026, 02:40 PM UTC
ClaimSearch Insights experienced a brief outage overnight, which was resolved this morning. As a result, some Live-boards may show data up to two days behind. We expect all data to be fully up in the next two hours. We apologise for the inconvenience and appreciate your patience
- monitoring Sep 25, 2026, 04:18 PM UTC
The data restoration process is still in progress. We expect all data to be fully available in ClaimSearch Insights by tomorrow morning. We sincerely regret the disruption and appreciate your patience as we work to complete the restoration.
- monitoring Sep 26, 2026, 01:37 PM UTC
The data restoration is complete. All data is now available in ClaimSearch Insights, and the affected dashboards and Liveboards are working as expected. Thank you for your patience.
- resolved Sep 26, 2026, 01:42 PM UTC
This incident has been resolved.