Unbabel experienced a minor incident on September 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 14, 2025, 11:27 PM UTC
Type: Incident Duration: 1 hour Affected Components: Freshdesk , Zendesk Support/Agent Workspace Sep 14, 23:27:00 GMT+0 - Investigating - An ongoing issue is causing downtime for the Unbabel integration with Zendesk and Freshdesk. You will notice that translations are not working and the widget is unresponsive. We are currently investigating this incident. Sep 15, 00:27:00 GMT+0 - Resolved - This incident has been resolved.