Unbabel incident

Customer Support Response delayed

Minor Resolved View vendor source →

Unbabel experienced a minor incident on April 28, 2025, lasting 19h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 12:43 PM UTC
Resolved
Apr 29, 2025, 08:25 AM UTC
Duration
19h 41m
Detected by Pingoru
Apr 28, 2025, 12:43 PM UTC

Update timeline

  1. identified Apr 28, 2025, 12:43 PM UTC

    Our Customer Happiness Team might be delayed responding to your queries due to the power outage affecting some European countries. .

  2. monitoring Apr 28, 2025, 08:29 PM UTC

    We're back online as the power is progressively back across the affected countries and the CH team will get back to every query as soon as possible. Thank you for bearing with us..

  3. resolved Apr 29, 2025, 08:25 AM UTC

    Communications are back to normal..