Unbabel incident

Customer Portal reports not working

Minor Resolved View vendor source →

Unbabel experienced a minor incident on March 19, 2025, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 11:12 AM UTC
Resolved
Mar 19, 2025, 01:05 PM UTC
Duration
1h 53m
Detected by Pingoru
Mar 19, 2025, 11:12 AM UTC

Update timeline

  1. investigating Mar 19, 2025, 11:12 AM UTC

    Reports for Usage, Cost and Agents in the Customer Portal are currently offline. A message reading that "No data to display" will appear. We are currently investigating this incident..

  2. resolved Mar 19, 2025, 01:05 PM UTC

    This incident has been resolved. This was caused by a change by a third-party provider which was rolled back in the meantime..