Unbabel experienced a minor incident on June 17, 2025, lasting 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 17, 2025, 09:55 AM UTC
We have detected an incident with the translation of chat messages across all Unbabel products. Chat translations are failing or severely delayed. We are currently investigating this incident..
- identified Jun 17, 2025, 10:49 AM UTC
We are continuing to work on a fix for this incident. For now, we mitigated the issue and would expect that new translations are not affected. You may still experience delays with translations..
- resolved Jun 17, 2025, 10:55 AM UTC
This incident has been resolved. If you have any past translations that were not delivered, please attempt to send them again..