Unbabel incident

Problems logging into Customer Portal

Minor Resolved View vendor source →

Unbabel experienced a minor incident on November 24, 2025, lasting 15h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 07:20 PM UTC
Resolved
Nov 25, 2025, 10:24 AM UTC
Duration
15h 4m
Detected by Pingoru
Nov 24, 2025, 07:20 PM UTC

Update timeline

  1. investigating Nov 24, 2025, 07:20 PM UTC

    Some users are describing problems logging into the Portal, with an error message reading "Failed to retrieve your Portal". We are currently investigating this incident..

  2. resolved Nov 25, 2025, 10:24 AM UTC

    This incident has been resolved..