Is Unbabel down?
Last checked 8m agoNo incidents right now.
Unbabel is operational right now. Last checked 8m ago; the most recent incident resolved 2d ago.
Real-time Unbabel status, recent outages, and incident history — pulled directly from Unbabel's official status page at https://status.unbabel.com every 5 minutes. Pingoru tracks 28 Unbabel services and has captured 5 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Unbabel reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- ProjectsZendesk Support/Agent WorkspaceClient ReviewSalesforce KBZendesk ChatFreshdesk Zendesk GuideSalesforce Service CloudIntercomSalesforce Messaging
Timeline · 4 updates
- investigating · Jul 31, 2026, 07:14 AM UTC
We're experiencing translation processing failures intermittently, we have our teams actively investigating and will report back asap. Thank you for understanding.
- investigating · Jul 31, 2026, 08:01 AM UTC
We continue to observe degraded translation processing, but rest assured this investigation is being prioritised by our teams. We apologise for the inconvenience.
- monitoring · Jul 31, 2026, 09:44 AM UTC
The team was able to stabilize the different systems and new translation requests should complete normally. Unbabel will proceed to recover stuck translations. These are requests performed since circa 1.30 am UTC time. Note: chat translations will not be recovered and should be requested again where neccessary.
- resolved · Jul 31, 2026, 01:46 PM UTC
This incident has been resolved. Translation recovery is still underway, but taking place without incidents. If you find any translations still missing in the next few hours, please reach out to us.
Latest: This incident has been resolved. Translation recovery is still underway, but taking place without incidents. If you find any translations still missing in the next few hours, pleas…
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Timeline · 1 update
- resolved · Jun 26, 2026, 04:30 AM UTC
Type: Incident Duration: 10 hours and 34 minutes Affected Components: Projects Jun 26, 15:03:33 GMT+0 - Resolved - Costs on the breakdown are now also displaying correctly, everything is now working as expected. We apologise for the inconvenience caused. Jun 26, 04:30:00 GMT+0 - Investigating - All estimated projects are returning incorrect, grossly exaggerated values. We are currently investigating this incident. Jun 26, 11:06:13 GMT+0 - Identified - We identified the issue and are working on a fix for this incident. Jun 26, 11:41:42 GMT+0 - Monitoring - We implemented a fix for total estimated prices. You may need to re-estimate your project to see the correct value appear. Costs on the breakdown are still displaying incorrectly, as this will be fixed shortly.
Latest: Type: Incident Duration: 10 hours and 34 minutes Affected Components: Projects Jun 26, 15:03:33 GMT+0 - Resolved - Costs on the breakdown are now also displaying correctly, everyth…
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- Projects
Timeline · 4 updates
- investigating · Jun 26, 2026, 04:30 AM UTC
All estimated projects are returning incorrect, grossly exaggerated values. We are currently investigating this incident.
- identified · Jun 26, 2026, 11:06 AM UTC
We identified the issue and are working on a fix for this incident.
- monitoring · Jun 26, 2026, 11:41 AM UTC
We implemented a fix for total estimated prices. You may need to re-estimate your project to see the correct value appear. Costs on the breakdown are still displaying incorrectly, as this will be fixed shortly.
- resolved · Jun 26, 2026, 03:03 PM UTC
Costs on the breakdown are now also displaying correctly, everything is now working as expected. We apologise for the inconvenience caused.
Latest: Costs on the breakdown are now also displaying correctly, everything is now working as expected. We apologise for the inconvenience caused.
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Timeline · 1 update
- resolved · May 06, 2026, 09:48 AM UTC
Type: Incident Duration: 33 minutes Affected Components: Kustomer, Zendesk Support/Agent Workspace, Zendesk Chat, Freshdesk , Salesforce Live Agent, Kustomer, Intercom, Salesforce Service Cloud May 6, 09:48:00 GMT+0 - Investigating - For integrations relying on language detection, new conversations and tickets are failing to translate. Translations work for tickets or conversations that have at least one successful translation, or where the language is set manually. We are currently investigating this incident. May 6, 10:09:09 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 6, 10:21:18 GMT+0 - Resolved - This incident has been resolved.
Latest: Type: Incident Duration: 33 minutes Affected Components: Kustomer, Zendesk Support/Agent Workspace, Zendesk Chat, Freshdesk , Salesforce Live Agent, Kustomer, Intercom, Salesforce …
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- Zendesk Support/Agent WorkspaceZendesk ChatFreshdesk Salesforce Service CloudIntercomSalesforce MessagingKustomerKustomer
Timeline · 3 updates
- investigating · May 06, 2026, 09:48 AM UTC
For integrations relying on language detection, new conversations and tickets are failing to translate. Translations work for tickets or conversations that have at least one successful translation, or where the language is set manually. We are currently investigating this incident.
- identified · May 06, 2026, 10:09 AM UTC
We are continuing to work on a fix for this incident.
- resolved · May 06, 2026, 10:21 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Translation processing delays ResolvedStarted Jul 31, 2026, 07:14 AM UTC · Resolved Jul 31, 2026, 01:46 PM UTC · 6h 32m
- Started Jun 26, 2026, 04:30 AM UTC · Resolved Jun 26, 2026, 04:30 AM UTC · —
- Started Jun 26, 2026, 04:30 AM UTC · Resolved Jun 26, 2026, 03:03 PM UTC · 10h 33m
- Started May 06, 2026, 09:48 AM UTC · Resolved May 06, 2026, 09:48 AM UTC · —
- Started May 06, 2026, 09:48 AM UTC · Resolved May 06, 2026, 10:21 AM UTC · 33m