Unbabel incident

Issues with Zendesk and Freshdesk integration

Minor Resolved View vendor source →

Unbabel experienced a minor incident on September 14, 2025, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2025, 11:27 PM UTC
Resolved
Sep 15, 2025, 12:27 AM UTC
Duration
1h
Detected by Pingoru
Sep 14, 2025, 11:27 PM UTC

Update timeline

  1. investigating Sep 14, 2025, 11:27 PM UTC

    An ongoing issue is causing downtime for the Unbabel integration with Zendesk and Freshdesk. You will notice that translations are not working and the widget is unresponsive. We are currently investigating this incident..

  2. resolved Sep 15, 2025, 12:27 AM UTC

    This incident has been resolved..