Unbabel incident

Projects App degradation - loading, estimation and processing delays

Resolved after 4 hours 24 minutes, on February 10, 2025.

monitoring Feb 10, 2025, 10:20 PM UTC

We implemented a fix and are currently monitoring the result. Most features should be back to normal. Some project estimations might not yet be available. If necessary, re-edit you project and request a new estimation..

Started
Feb 10, 2025, 05:56 PM UTC
Resolved
Feb 10, 2025, 10:20 PM UTC
Duration
4h 24m
Detected by Pingoru
Feb 10, 2025, 05:56 PM UTC

Update timeline

  1. investigating Feb 10, 2025, 05:56 PM UTC

    The projects app is occasionally failing to load properly. All estimations and processing of translations are delayed. We are currently investigating this incident..

  2. identified Feb 10, 2025, 05:59 PM UTC

    We identified the cause of the issue and are taking mitigating measures. Some volume has accumulated which we are trying to process..

  3. monitoring Feb 10, 2025, 10:20 PM UTC

    We implemented a fix and are currently monitoring the result. Most features should be back to normal. Some project estimations might not yet be available. If necessary, re-edit you project and request a new estimation..

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