Unbabel experienced a minor incident on November 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 01, 2025, 01:16 AM UTC
Type: Incident Duration: 2 days, 9 hours and 48 minutes Affected Components: Unbabel Portal, Unbabel Interface Chat, Zendesk Support/Agent Workspace, Projects, Client Review, Salesforce KB, Wix Answers, API, Kustomer, Freshdesk , Kustomer, Zendesk Chat, Salesforce Live Agent, Intercom, Zendesk Guide, Unbabel Interface Tickets, Salesforce Service Cloud, Chat API, Unbabel Nov 3, 11:04:44 GMT+0 - Resolved - We're operating as usual and you can now resume using the [[email protected]](mailto:[email protected]) email address to reach out to us. Thank you for bearing with us Nov 1, 01:16:16 GMT+0 - Identified - We are currently experiencing issues with [[email protected]](mailto:[email protected]) email, please reach out to us via [[email protected]](mailto:[email protected]) or submit a ticket here: