Unbabel incident
Cloudflare is experiencing some issues that are affecting our platforms.
Unbabel experienced a minor incident on November 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 18, 2025, 12:14 PM UTC
Type: Incident Duration: 5 hours and 57 minutes Affected Components: Unbabel Portal, Unbabel Interface Chat, Zendesk Support/Agent Workspace, Projects, Client Review, Salesforce KB, Wix Answers, API, Kustomer, Freshdesk , Kustomer, Zendesk Chat, Salesforce Live Agent, Intercom, Zendesk Guide, Polyglot, Editor Dashboard, Unbabel Interface Tickets, Widn.AI, Salesforce Service Cloud, Chat API, Unbabel Nov 18, 14:55:04 GMT+0 - Monitoring - Cloudflare has implemented a fix. We continue to monitor for errors to ensure all services are back to normal. Nov 18, 12:14:02 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 18, 18:10:39 GMT+0 - Resolved - This incident has been resolved. We will wait for the post-mortem from Cloudflare to take further action.