Twilio experienced a minor incident on October 19, 2026 affecting RCS Messaging, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2026, 05:21 PM UTC
We are investigating an issue with RCS. Users may experience delays in message delivery. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 19, 2026, 05:53 PM UTC
We have identified an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Oct 19, 2026, 06:43 PM UTC
Our engineers have mitigated the issue and are monitoring system performance. Delivery receipts and inbound messages are returning to normal for RCS traffic with AT&T. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Oct 19, 2026, 07:48 PM UTC
We have monitored and resolved the issue with RCS. All services are now operating normally at this time.