Twilio incident

Voice Call Failures From Network Subscribers to a Subset of Twilio Thailand Phone Numbers

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting Voice, APAC, which began 2h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 02:05 AM UTC
Resolved
Ongoing
Duration
● 2h 12m
Detected by Pingoru
Oct 20, 2026, 02:05 AM UTC

Affected components

Voice, APAC

Update timeline

  1. investigating Oct 20, 2026, 02:05 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Oct 20, 2026, 02:06 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Oct 20, 2026, 03:12 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.