- Detected by Pingoru
- Oct 04, 2026, 07:49 AM UTC
- Resolved
- Oct 04, 2026, 06:19 PM UTC
- Duration
- 10h 30m
Affected: SMS, Middle East & Africa
Timeline · 6 updates
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investigating Oct 04, 2026, 07:49 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 04, 2026, 08:51 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 04, 2026, 10:51 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 04, 2026, 12:16 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 04, 2026, 02:16 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 04, 2026, 06:19 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 03, 2026, 08:38 PM UTC
- Resolved
- Oct 03, 2026, 09:13 PM UTC
- Duration
- 35m
Affected: Origination IE1PSTN IE1Termination IE1SIP Interface IE1INTERCONNECT
Timeline · 3 updates
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investigating Oct 03, 2026, 08:38 PM UTC
Our monitoring systems have detected a potential issue with calls placed or received via carriers in Europe. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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investigating Oct 03, 2026, 09:01 PM UTC
We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ireland.Customer impact has not yet been confirmed.
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resolved Oct 03, 2026, 09:13 PM UTC
We have confirmed there was no customer impact, and this incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 03, 2026, 11:07 AM UTC
- Resolved
- Oct 03, 2026, 07:40 PM UTC
- Duration
- 8h 32m
Affected: SMS, APAC
Timeline · 5 updates
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investigating Oct 03, 2026, 11:07 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 03, 2026, 12:13 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 03, 2026, 02:14 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 03, 2026, 06:03 PM UTC
We have observed a recovery in SMS delivery from Twilio to Banglalink network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 03, 2026, 07:40 PM UTC
The incident has been resolved and SMS delivery from Twilio to Banglalink network subscribers in Bangladesh is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 03, 2026, 09:07 AM UTC
- Resolved
- Oct 03, 2026, 06:22 PM UTC
- Duration
- 9h 14m
Affected: SMS, Europe
Timeline · 5 updates
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investigating Oct 03, 2026, 09:07 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Magti GSM Ltd network subscribers in Georgia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 03, 2026, 10:08 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Magti GSM network subscribers in Georgia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 03, 2026, 12:14 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Magti GSM Ltd. network subscribers in Georgia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 03, 2026, 04:17 PM UTC
We have observed a recovery in SMS delivery from Twilio to Magti GSM Ltd. network subscribers in Georgia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 03, 2026, 06:22 PM UTC
The incident has been resolved and SMS delivery from Twilio to Magti GSM network subscribers in Georgia is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 09:48 PM UTC
- Resolved
- Oct 03, 2026, 11:22 AM UTC
- Duration
- 13h 34m
Affected: SMS, Europe
Timeline · 8 updates
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investigating Oct 02, 2026, 09:48 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 02, 2026, 10:22 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 02, 2026, 11:31 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Oct 03, 2026, 01:31 AM UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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identified Oct 03, 2026, 05:31 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
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monitoring Oct 03, 2026, 06:15 AM UTC
We have observed a recovery in SMS delivery from Twilio to Hi3G network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 03, 2026, 08:21 AM UTC
We have observed a recovery in SMS delivery from Twilio to Hi3G network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 03, 2026, 11:22 AM UTC
The incident has been resolved and SMS delivery from Twilio to Hi3G network subscribers in Italy is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 08:51 PM UTC
- Resolved
- Oct 02, 2026, 09:36 PM UTC
- Duration
- 45m
Affected: Programmable Messaging API
Timeline · 2 updates
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monitoring Oct 02, 2026, 08:51 PM UTC
Between 13:30 PDT and 13:33 PDT, Programmable Messaging API. Users may have experienced 5XX errors when sending messages. There was no impact to SMS and MMS. The issue has been resolved.
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resolved Oct 02, 2026, 09:36 PM UTC
We have monitored and resolved the issue with the Programmable Messaging API. All services are now operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 06:29 PM UTC
- Resolved
- Oct 02, 2026, 07:52 PM UTC
- Duration
- 1h 23m
Affected: Conversation Intelligence (classic)
Timeline · 4 updates
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investigating Oct 02, 2026, 06:29 PM UTC
Our engineers have identified the issue regarding conversation updates. Customer may experincine issues when updating and deleting conversation and creating messages.
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investigating Oct 02, 2026, 06:44 PM UTC
We are continuing to investigate this issue.
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monitoring Oct 02, 2026, 07:27 PM UTC
Updates in Conversations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
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resolved Oct 02, 2026, 07:52 PM UTC
The issues with updates have been resolved and Conversations Classic is operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 05:21 PM UTC
- Resolved
- Oct 02, 2026, 05:46 PM UTC
- Duration
- 25m
Affected: OtherWhatsApp Messaging
Timeline · 2 updates
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investigating Oct 02, 2026, 05:21 PM UTC
We are investigating an issue with Messaging event processing for Comms API. Customers may experience delays in event updates for RCS, WhatsApp Business API, and Apple Messages for Business. We will provide another update in 15 minutes or as soon as more information becomes available.
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resolved Oct 02, 2026, 05:46 PM UTC
The customer experience for impact is that Bulk Messaging API callers would receive an incorrect/improper 400 error response for Send Messages requests when supplying the address of Senders that were registered during the impact window. We have resolved this incident.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 02:30 PM UTC
- Resolved
- Oct 02, 2026, 02:30 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Oct 02, 2026, 04:16 PM UTC
Our engineers have investigated and resolved the issues with a subset of customers experiencing a spike in email deferrals and delay in deliveries. From October 1st, 3:50 PM PST to October 2nd, 8:30 AM PST customers may have seen an increase in email deferrals or delays email delivery. The issue has been resolved and all impacted services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 09:35 AM UTC
- Resolved
- Oct 02, 2026, 02:02 PM UTC
- Duration
- 4h 27m
Affected: SMS, Europe
Timeline · 6 updates
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investigating Oct 02, 2026, 09:35 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 02, 2026, 10:35 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Oct 02, 2026, 10:46 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 02, 2026, 11:54 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 02, 2026, 12:01 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 02, 2026, 02:02 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 06:56 AM UTC
- Resolved
- Oct 02, 2026, 03:04 PM UTC
- Duration
- 8h 8m
Affected: Verify Silent Network Auth
Timeline · 6 updates
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investigating Oct 02, 2026, 06:56 AM UTC
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on AT&T in the United States. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 02, 2026, 08:01 AM UTC
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on AT&T in the United States. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 02, 2026, 10:02 AM UTC
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on AT&T in the United States. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 02, 2026, 10:40 AM UTC
We have observed recovery in API transactions for Silent Network Authentication (SNA) on AT&T in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 02, 2026, 12:40 PM UTC
We have observed recovery in API transactions for Silent Network Authentication (SNA) on AT&T in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 02, 2026, 03:04 PM UTC
The incident has been resolved and API transactions for Silent Network Authentication (SNA) on AT&T in the United States are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 04:42 AM UTC
- Resolved
- Oct 02, 2026, 11:20 AM UTC
- Duration
- 6h 38m
Affected: SMS, Europe
Timeline · 6 updates
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investigating Oct 02, 2026, 04:42 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 02, 2026, 04:58 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 02, 2026, 05:59 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 02, 2026, 07:08 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 02, 2026, 09:08 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 02, 2026, 11:20 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 11:01 PM UTC
- Resolved
- Oct 02, 2026, 06:41 AM UTC
- Duration
- 7h 39m
Affected: SMS, APAC
Timeline · 6 updates
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investigating Oct 01, 2026, 11:01 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Jio network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 01, 2026, 11:03 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 02, 2026, 12:03 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Oct 02, 2026, 02:06 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 02, 2026, 05:01 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Jio network subscribers in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 02, 2026, 06:41 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Jio network subscribers in India is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 06:38 PM UTC
- Resolved
- Oct 01, 2026, 11:31 PM UTC
- Duration
- 4h 53m
Affected: Trust Hub
Timeline · 5 updates
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investigating Oct 01, 2026, 06:38 PM UTC
Our monitoring systems have detected a potential issue with A2P campaign submissions. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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investigating Oct 01, 2026, 07:08 PM UTC
We have identified an issue with A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 01, 2026, 08:53 PM UTC
We are still investigating A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 01, 2026, 11:06 PM UTC
A2P campaign creation is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
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resolved Oct 01, 2026, 11:31 PM UTC
Issue with A2P campaign creation which may cause delays for customers has been resolved and it is operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 10:40 AM UTC
- Resolved
- Oct 01, 2026, 10:51 PM UTC
- Duration
- 12h 10m
Affected: Voice, Europe
Timeline · 7 updates
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investigating Oct 01, 2026, 10:40 AM UTC
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to DigiMobil network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 01, 2026, 11:14 AM UTC
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 01, 2026, 12:14 PM UTC
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 01, 2026, 01:17 PM UTC
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 01, 2026, 03:27 PM UTC
We have observed a recovery in voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 01, 2026, 07:28 PM UTC
We have observed a recovery in voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
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resolved Oct 01, 2026, 10:51 PM UTC
The incident has been resolved and voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 09:35 AM UTC
- Resolved
- Oct 01, 2026, 12:45 PM UTC
- Duration
- 3h 9m
Affected: SMS Short Code, North America
Timeline · 4 updates
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investigating Oct 01, 2026, 09:35 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 01, 2026, 10:24 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 01, 2026, 11:24 AM UTC
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 01, 2026, 12:45 PM UTC
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to affected networks in the United States are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 08:32 AM UTC
- Resolved
- Oct 01, 2026, 01:24 PM UTC
- Duration
- 4h 52m
Affected: SMS, Europe
Timeline · 6 updates
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investigating Oct 01, 2026, 08:32 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 01, 2026, 09:34 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 01, 2026, 11:42 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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identified Oct 01, 2026, 11:48 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 01, 2026, 12:43 PM UTC
We have observed a recovery in SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 01, 2026, 01:24 PM UTC
The incident has been resolved and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 12:26 AM UTC
- Resolved
- Oct 01, 2026, 07:35 AM UTC
- Duration
- 7h 8m
Affected: SMS, Latin America
Timeline · 5 updates
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investigating Oct 01, 2026, 12:26 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 01, 2026, 01:32 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom (CTBC) network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 01, 2026, 03:33 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom (CTBC) network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 01, 2026, 05:37 AM UTC
We have observed a recovery in SMS delivery from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 01, 2026, 07:35 AM UTC
The incident has been resolved and SMS delivery from Twilio to Algar Telecom (CTBC) network subscribers in Brazil is operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 11:25 PM UTC
- Resolved
- Oct 01, 2026, 11:18 AM UTC
- Duration
- 11h 52m
Affected: Lookup SIM SwapLegacy Identity MatchAndAttributes
Timeline · 8 updates
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investigating Sep 30, 2026, 11:25 PM UTC
Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 01, 2026, 12:30 AM UTC
Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 01, 2026, 02:31 AM UTC
Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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investigating Oct 01, 2026, 06:31 AM UTC
Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 8 hours or as soon as more information becomes available.
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identified Oct 01, 2026, 06:42 AM UTC
Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 01, 2026, 06:42 AM UTC
We have observed the recovery for Lookup API transactions involving Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 01, 2026, 08:54 AM UTC
We have observed the recovery for Lookup API transactions involving Verizon in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 01, 2026, 11:18 AM UTC
The incident has been resolved and Lookup API transactions involving Verizon in the United States are operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 10:21 PM UTC
- Resolved
- Oct 01, 2026, 07:34 AM UTC
- Duration
- 9h 13m
Affected: SMS, Latin America
Timeline · 6 updates
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investigating Sep 30, 2026, 10:21 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Kolbi network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Sep 30, 2026, 10:26 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Kolbi network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Sep 30, 2026, 11:31 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Kolbi network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Oct 01, 2026, 01:32 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Kolbi network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 01, 2026, 05:34 AM UTC
We have observed a recovery in SMS delivery from Twilio to Kolbi network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 01, 2026, 07:34 AM UTC
The incident has been resolved and SMS delivery from Twilio to Kolbi network subscribers in Costa Rica is operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 10:08 PM UTC
- Resolved
- Oct 01, 2026, 06:20 AM UTC
- Duration
- 8h 11m
Affected: SMS, Latin America
Timeline · 7 updates
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investigating Sep 30, 2026, 10:08 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Sep 30, 2026, 11:09 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Sep 30, 2026, 11:45 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to multiple network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 01, 2026, 12:47 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to multiple network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
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identified Oct 01, 2026, 02:48 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to multiple network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
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monitoring Oct 01, 2026, 04:21 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 01, 2026, 06:20 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in Colombia is operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 10:08 PM UTC
- Resolved
- Oct 01, 2026, 12:39 AM UTC
- Duration
- 2h 30m
Affected: SMS, Latin America
Timeline · 4 updates
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investigating Sep 30, 2026, 10:08 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Sep 30, 2026, 10:30 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Sep 30, 2026, 11:19 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 01, 2026, 12:39 AM UTC
The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Guatemala is operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 09:26 PM UTC
- Resolved
- Oct 01, 2026, 01:11 AM UTC
- Duration
- 3h 45m
Affected: SMS, Europe
Timeline · 4 updates
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investigating Sep 30, 2026, 09:26 PM UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Wind Tre network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Sep 30, 2026, 10:27 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Wind Tre network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Sep 30, 2026, 11:33 PM UTC
We have observed a recovery in SMS delivery from Twilio to Wind Tre network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 01, 2026, 01:11 AM UTC
The incident has been resolved and SMS delivery from Twilio to Wind Tre network subscribers in Italy is operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 06:08 PM UTC
- Resolved
- Sep 30, 2026, 10:10 PM UTC
- Duration
- 4h 1m
Affected: SMS, Latin America
Timeline · 6 updates
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investigating Sep 30, 2026, 06:08 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Sep 30, 2026, 06:09 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Sep 30, 2026, 07:10 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Sep 30, 2026, 07:49 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Sep 30, 2026, 09:51 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Sep 30, 2026, 10:10 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in Chile is operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 03:16 PM UTC
- Resolved
- Sep 30, 2026, 04:31 PM UTC
- Duration
- 1h 15m
Affected: Verify
Timeline · 3 updates
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investigating Sep 30, 2026, 03:16 PM UTC
We are experiencing delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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investigating Sep 30, 2026, 04:15 PM UTC
We continue to experience delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
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resolved Sep 30, 2026, 04:31 PM UTC
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
Read the full incident report →
