- Detected by Pingoru
- Oct 08, 2026, 09:15 PM UTC
- Resolved
- Oct 09, 2026, 12:03 AM UTC
- Duration
- 2h 48m
Affected: SMS, Middle East & Africa
Timeline · 4 updates
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investigating Oct 08, 2026, 09:15 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 08, 2026, 09:23 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 08, 2026, 10:01 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 09, 2026, 12:03 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 08, 2026, 03:15 PM UTC
- Resolved
- Oct 08, 2026, 08:29 PM UTC
- Duration
- 5h 14m
Affected: Voice, Europe
Timeline · 6 updates
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investigating Oct 08, 2026, 03:15 PM UTC
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Norway. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 08, 2026, 04:08 PM UTC
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 08, 2026, 05:08 PM UTC
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Telenor network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 08, 2026, 05:42 PM UTC
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Norway and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 08, 2026, 07:42 PM UTC
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 08, 2026, 08:29 PM UTC
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 08, 2026, 03:08 AM UTC
- Resolved
- Oct 08, 2026, 09:35 AM UTC
- Duration
- 6h 27m
Affected: VerifySMS
Timeline · 7 updates
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investigating Oct 08, 2026, 03:08 AM UTC
We are investigating an issue affecting Twilio Verify deliveries to Australia, where an internal block is preventing verification codes from reaching end-users. Customers in this region may experience delivery failures during authentication flows. Our engineering team is actively working to clear the block and restore normal service. We will provide another update in 1 hour or as soon as more details become available.
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investigating Oct 08, 2026, 04:04 AM UTC
We are continuing to investigate an issue impacting Twilio Verify deliveries across multiple regions, where an internal block is preventing verification codes from reaching end-users. We are seeing recovery for Australia traffic, and our engineering team is actively working on mitigation for the remaining affected countries to restore full service. We will provide another update in 2 hour or as soon as more information becomes available.
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identified Oct 08, 2026, 05:17 AM UTC
We have identified the issue affecting Twilio Verify and Programmable SMS delivery across impacted regions. We are seeing recovery for Twilio Verify traffic, and our engineering team is actively working towards mitigation for Programmable SMS to restore full service. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 08, 2026, 06:03 AM UTC
We have identified the issue affecting Twilio Verify and Programmable SMS delivery across impacted regions. We are seeing recovery for Twilio Verify traffic, and our engineering team is actively working towards mitigation for Programmable SMS to restore full service. We will provide another update in 2 hour or as soon as more information becomes available.
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identified Oct 08, 2026, 08:03 AM UTC
We have identified the issue affecting Twilio Verify and Programmable SMS delivery across impacted regions. We are seeing recovery for Twilio Verify traffic, and our engineering team is actively working towards mitigation for Programmable SMS to restore full service. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 08, 2026, 08:57 AM UTC
We are seeing recovery for the intermittent delivery issues with Twilio Verify and Programmable SMS across the impacted regions. Our engineering team will continue to actively monitor the services to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
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resolved Oct 08, 2026, 09:35 AM UTC
Twilio Verify and Programmable SMS delivery have fully recovered, and all impacted services are back to normal performance. This incident is now resolved. Thank you for your patience!
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2026, 03:09 PM UTC
- Resolved
- Oct 07, 2026, 10:33 PM UTC
- Duration
- 7h 24m
Affected: SMS Long Code, North AmericaSMS Long Code, North AmericaMMS Long Code, North AmericaMMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaSMS Toll-Free, North AmericaMMS Toll-Free, North America
Timeline · 6 updates
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investigating Oct 07, 2026, 03:09 PM UTC
Twilio customers may be experiencing MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 07, 2026, 03:41 PM UTC
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 07, 2026, 04:44 PM UTC
Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 07, 2026, 06:40 PM UTC
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 07, 2026, 08:43 PM UTC
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 07, 2026, 10:33 PM UTC
The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2026, 12:04 PM UTC
- Resolved
- Oct 07, 2026, 01:02 PM UTC
- Duration
- 58m
Affected: SMS, Latin America
Timeline · 4 updates
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investigating Oct 07, 2026, 12:04 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 07, 2026, 12:05 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 07, 2026, 12:25 PM UTC
We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 07, 2026, 01:02 PM UTC
The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2026, 06:19 AM UTC
- Resolved
- Oct 07, 2026, 12:16 PM UTC
- Duration
- 5h 56m
Affected: SMS Long Code, North AmericaMMS Long Code, North AmericaMMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaSMS Toll-Free, North AmericaMMS Toll-Free, North America
Timeline · 6 updates
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investigating Oct 07, 2026, 06:19 AM UTC
Twilio customers may be experiencing SMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 07, 2026, 06:53 AM UTC
Twilio customers may be experiencing SMS and MMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 07, 2026, 07:22 AM UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Oct 07, 2026, 09:10 AM UTC
Twilio customers may be experiencing SMS and MMS delivery delays and delivery receipt delays between Twilio and AT&T network in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 07, 2026, 10:08 AM UTC
We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 07, 2026, 12:16 PM UTC
The incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2026, 08:47 PM UTC
- Resolved
- Oct 07, 2026, 01:53 AM UTC
- Duration
- 5h 6m
Affected: SMS, APAC
Timeline · 5 updates
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investigating Oct 06, 2026, 08:47 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to O! network subscribers in Kyrgyzstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 06, 2026, 09:21 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to O! network subscribers in Kyrgyzstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 06, 2026, 10:25 PM UTC
We have observed a recovery in SMS delivery from Twilio to O! network subscribers in Kyrgyzstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 07, 2026, 12:31 AM UTC
We have observed a recovery in SMS delivery from Twilio to O! network subscribers in Kyrgyzstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 07, 2026, 01:53 AM UTC
The incident has been resolved and SMS delivery from Twilio to O! network subscribers in Kyrgyzstan is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2026, 08:16 PM UTC
- Resolved
- Oct 06, 2026, 09:11 PM UTC
- Duration
- 54m
Affected: Conversation Intelligence (classic)Conversation IntelligenceConversation Memory
Timeline · 4 updates
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investigating Oct 06, 2026, 08:16 PM UTC
Our monitoring systems have detected a potential issue with Conversation Intelligence. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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investigating Oct 06, 2026, 08:30 PM UTC
Our engineering team is currently investigating an issue that affects our Conversation Intelligence and Conversation Memory features. Affected users will be unable to view and receive new results from GenAI Language Operators and access new Memories and Observations in Conversation Memory. We will provide another update in 1 hour, or as soon as more information is available.
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monitoring Oct 06, 2026, 08:55 PM UTC
Our engineers have mitigated the incident. Memory and Intelligence v3 events are now publishing. Between the time of 12:33pm PT - 1:29pm PT Memory and Intelligence v3 events were not published. We are monitoring to ensure there is no further impact.
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resolved Oct 06, 2026, 09:11 PM UTC
Memory and Intelligence v3 continue to operate normally. This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2026, 01:38 PM UTC
- Resolved
- Oct 07, 2026, 04:08 AM UTC
- Duration
- 14h 29m
Affected: SMS, Middle East & Africa
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2026, 09:33 AM UTC
- Resolved
- Oct 06, 2026, 03:02 PM UTC
- Duration
- 5h 28m
Affected: SMS, APAC
Timeline · 6 updates
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investigating Oct 06, 2026, 09:33 AM UTC
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 06, 2026, 09:39 AM UTC
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 06, 2026, 10:42 AM UTC
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 06, 2026, 11:13 AM UTC
We have observed a recovery in SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 06, 2026, 01:16 PM UTC
We have observed a recovery in SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 06, 2026, 03:02 PM UTC
The incident has been resolved and SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2026, 08:21 AM UTC
- Resolved
- Oct 06, 2026, 10:52 AM UTC
- Duration
- 2h 31m
Affected: SMS, Middle East & Africa
Timeline · 3 updates
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investigating Oct 06, 2026, 08:21 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 06, 2026, 09:06 AM UTC
We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 06, 2026, 10:52 AM UTC
The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2026, 06:28 AM UTC
- Resolved
- Oct 06, 2026, 09:49 AM UTC
- Duration
- 3h 20m
Affected: MMS Short Code, North America
Timeline · 5 updates
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investigating Oct 06, 2026, 06:28 AM UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 06, 2026, 07:25 AM UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 06, 2026, 07:42 AM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 06, 2026, 09:47 AM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 06, 2026, 09:49 AM UTC
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2026, 02:04 AM UTC
- Resolved
- Oct 06, 2026, 05:07 AM UTC
- Duration
- 3h 3m
Affected: SMS, Middle East & Africa
Timeline · 3 updates
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investigating Oct 06, 2026, 02:04 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 06, 2026, 03:05 AM UTC
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 06, 2026, 05:07 AM UTC
The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Guinea is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 05, 2026, 11:25 PM UTC
- Resolved
- Oct 06, 2026, 04:34 AM UTC
- Duration
- 5h 8m
Affected: SMS Long Code, North America
Timeline · 4 updates
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investigating Oct 05, 2026, 11:25 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 06, 2026, 12:25 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 06, 2026, 02:27 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 06, 2026, 04:34 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 05, 2026, 02:49 PM UTC
- Resolved
- Oct 05, 2026, 10:51 PM UTC
- Duration
- 8h 2m
Affected: SMS, Latin America
Timeline · 6 updates
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investigating Oct 05, 2026, 02:49 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 05, 2026, 02:55 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 05, 2026, 03:56 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Oct 05, 2026, 05:56 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 05, 2026, 08:50 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 05, 2026, 10:51 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 05, 2026, 10:33 AM UTC
- Resolved
- Oct 05, 2026, 01:51 PM UTC
- Duration
- 3h 17m
Affected: Voice, Europe
Timeline · 5 updates
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investigating Oct 05, 2026, 10:33 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 05, 2026, 10:37 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 05, 2026, 11:43 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 05, 2026, 11:50 AM UTC
We have observed a recovery in voice calls from network subscribers to a subset of Twilio France Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 05, 2026, 01:51 PM UTC
The incident has been resolved and voice calls from network subscribers to a subset of Twilio France Phone Numbers are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 05, 2026, 09:43 AM UTC
- Resolved
- Oct 05, 2026, 03:23 PM UTC
- Duration
- 5h 40m
Affected: SMS, Europe
Timeline · 7 updates
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investigating Oct 05, 2026, 09:43 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 05, 2026, 09:47 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 05, 2026, 10:47 AM UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Oct 05, 2026, 12:53 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 05, 2026, 12:59 PM UTC
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 05, 2026, 02:59 PM UTC
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 05, 2026, 03:23 PM UTC
The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 05, 2026, 08:50 AM UTC
- Resolved
- Oct 05, 2026, 11:04 AM UTC
- Duration
- 2h 14m
Affected: SMSConversationsMessaging InsightsProgrammable Messaging API
Timeline · 4 updates
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investigating Oct 05, 2026, 08:50 AM UTC
We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, and Internally Routed Messages in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 05, 2026, 09:04 AM UTC
We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Oct 05, 2026, 10:04 AM UTC
The data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
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resolved Oct 05, 2026, 11:04 AM UTC
The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- Oct 04, 2026, 07:49 AM UTC
- Resolved
- Oct 04, 2026, 06:19 PM UTC
- Duration
- 10h 30m
Affected: SMS, Middle East & Africa
Timeline · 6 updates
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investigating Oct 04, 2026, 07:49 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 04, 2026, 08:51 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 04, 2026, 10:51 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 04, 2026, 12:16 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 04, 2026, 02:16 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 04, 2026, 06:19 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 03, 2026, 08:38 PM UTC
- Resolved
- Oct 03, 2026, 09:13 PM UTC
- Duration
- 35m
Affected: Origination IE1PSTN IE1Termination IE1SIP Interface IE1INTERCONNECT
Timeline · 3 updates
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investigating Oct 03, 2026, 08:38 PM UTC
Our monitoring systems have detected a potential issue with calls placed or received via carriers in Europe. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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investigating Oct 03, 2026, 09:01 PM UTC
We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ireland.Customer impact has not yet been confirmed.
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resolved Oct 03, 2026, 09:13 PM UTC
We have confirmed there was no customer impact, and this incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 03, 2026, 11:07 AM UTC
- Resolved
- Oct 03, 2026, 07:40 PM UTC
- Duration
- 8h 32m
Affected: SMS, APAC
Timeline · 5 updates
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investigating Oct 03, 2026, 11:07 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 03, 2026, 12:13 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 03, 2026, 02:14 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 03, 2026, 06:03 PM UTC
We have observed a recovery in SMS delivery from Twilio to Banglalink network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 03, 2026, 07:40 PM UTC
The incident has been resolved and SMS delivery from Twilio to Banglalink network subscribers in Bangladesh is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 03, 2026, 09:07 AM UTC
- Resolved
- Oct 03, 2026, 06:22 PM UTC
- Duration
- 9h 14m
Affected: SMS, Europe
Timeline · 5 updates
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investigating Oct 03, 2026, 09:07 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Magti GSM Ltd network subscribers in Georgia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Oct 03, 2026, 10:08 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Magti GSM network subscribers in Georgia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Oct 03, 2026, 12:14 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Magti GSM Ltd. network subscribers in Georgia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Oct 03, 2026, 04:17 PM UTC
We have observed a recovery in SMS delivery from Twilio to Magti GSM Ltd. network subscribers in Georgia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Oct 03, 2026, 06:22 PM UTC
The incident has been resolved and SMS delivery from Twilio to Magti GSM network subscribers in Georgia is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 09:48 PM UTC
- Resolved
- Oct 03, 2026, 11:22 AM UTC
- Duration
- 13h 34m
Affected: SMS, Europe
Timeline · 8 updates
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investigating Oct 02, 2026, 09:48 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 02, 2026, 10:22 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Oct 02, 2026, 11:31 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Oct 03, 2026, 01:31 AM UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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identified Oct 03, 2026, 05:31 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
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monitoring Oct 03, 2026, 06:15 AM UTC
We have observed a recovery in SMS delivery from Twilio to Hi3G network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Oct 03, 2026, 08:21 AM UTC
We have observed a recovery in SMS delivery from Twilio to Hi3G network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Oct 03, 2026, 11:22 AM UTC
The incident has been resolved and SMS delivery from Twilio to Hi3G network subscribers in Italy is operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 08:51 PM UTC
- Resolved
- Oct 02, 2026, 09:36 PM UTC
- Duration
- 45m
Affected: Programmable Messaging API
Timeline · 2 updates
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monitoring Oct 02, 2026, 08:51 PM UTC
Between 13:30 PDT and 13:33 PDT, Programmable Messaging API. Users may have experienced 5XX errors when sending messages. There was no impact to SMS and MMS. The issue has been resolved.
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resolved Oct 02, 2026, 09:36 PM UTC
We have monitored and resolved the issue with the Programmable Messaging API. All services are now operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 06:29 PM UTC
- Resolved
- Oct 02, 2026, 07:52 PM UTC
- Duration
- 1h 23m
Affected: Conversation Intelligence (classic)
Timeline · 4 updates
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investigating Oct 02, 2026, 06:29 PM UTC
Our engineers have identified the issue regarding conversation updates. Customer may experincine issues when updating and deleting conversation and creating messages.
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investigating Oct 02, 2026, 06:44 PM UTC
We are continuing to investigate this issue.
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monitoring Oct 02, 2026, 07:27 PM UTC
Updates in Conversations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
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resolved Oct 02, 2026, 07:52 PM UTC
The issues with updates have been resolved and Conversations Classic is operating normally at this time.
Read the full incident report →
