- Detected by Pingoru
- Jun 18, 2026, 02:04 AM UTC
- Resolved
- Jun 18, 2026, 03:14 AM UTC
- Duration
- 1h 9m
Affected: Intelligent Alerts
Timeline · 3 updates
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investigating Jun 18, 2026, 02:04 AM UTC
Our monitoring systems have identified a potential issue affecting alerts. Our engineers have been alerted and are investigating. We will share an update within 1 hour or as soon as more information becomes available.
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monitoring Jun 18, 2026, 02:42 AM UTC
Our engineers have restored the data in our system and Intelligent Alerts should now be available. We will continue to monitor to ensure full service recovery. We'll provide another update in 30 minutes or as soon as more information becomes available
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resolved Jun 18, 2026, 03:14 AM UTC
Issue affecting alerts has been resolved and Intelligent Alerts is operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 02:42 PM UTC
- Resolved
- Jun 17, 2026, 11:06 PM UTC
- Duration
- 8h 24m
Affected: SMS, APAC
Timeline · 6 updates
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investigating Jun 17, 2026, 02:42 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 17, 2026, 02:49 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 17, 2026, 03:49 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Jun 17, 2026, 05:50 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Jun 17, 2026, 09:05 PM UTC
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 17, 2026, 11:06 PM UTC
The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and network subscribers on affected networks in the Philippines is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 01:11 PM UTC
- Resolved
- Jun 17, 2026, 08:38 PM UTC
- Duration
- 7h 26m
Affected: Verify Silent Network Auth
Timeline · 6 updates
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investigating Jun 17, 2026, 01:11 PM UTC
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Jun 17, 2026, 02:16 PM UTC
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in Netherlands. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Jun 17, 2026, 04:16 PM UTC
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in Netherlands. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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identified Jun 17, 2026, 08:25 PM UTC
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Jun 17, 2026, 08:35 PM UTC
We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 17, 2026, 08:38 PM UTC
The incident has been resolved and User Authentication Identity SNA missing redirects for KPN in the Netherlands is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 08:42 AM UTC
- Resolved
- Jun 17, 2026, 05:32 PM UTC
- Duration
- 8h 49m
Affected: SMS, Latin America
Timeline · 5 updates
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investigating Jun 17, 2026, 08:42 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Jun 17, 2026, 09:46 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed or failing. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Jun 17, 2026, 11:51 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed or failing. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Jun 17, 2026, 03:29 PM UTC
We have observed a recovery in SMS delivery receipts from Twilio to Bitel network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 17, 2026, 05:32 PM UTC
The incident has been resolved and SMS delivery receipts from Twilio to Bitel network subscribers in Peru are operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 02:30 AM UTC
- Resolved
- Jun 17, 2026, 10:52 PM UTC
- Duration
- 20h 21m
Affected: MMS Short Code, North America
Timeline · 13 updates
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 09:01 PM UTC
- Resolved
- Jun 16, 2026, 10:36 PM UTC
- Duration
- 1h 35m
Affected: Conversation Intelligence
Timeline · 3 updates
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investigating Jun 16, 2026, 09:01 PM UTC
We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-powered features. We expect to provide another update in 60 minutes or as soon as more information becomes available.
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monitoring Jun 16, 2026, 09:49 PM UTC
Knowledge retrieval in Conversation Intelligence and Flex Copilot are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
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resolved Jun 16, 2026, 10:36 PM UTC
Knowledge retrieval in Conversation Intelligence and Flex Copilot has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 04:42 PM UTC
- Resolved
- Jun 16, 2026, 08:06 PM UTC
- Duration
- 3h 24m
Affected: Messaging Channels
Timeline · 5 updates
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investigating Jun 16, 2026, 04:42 PM UTC
Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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investigating Jun 16, 2026, 04:50 PM UTC
We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.
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investigating Jun 16, 2026, 05:56 PM UTC
We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may still experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.
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monitoring Jun 16, 2026, 06:17 PM UTC
The issue affecting WhatsApp media message delivery has shown improvement, we will keep monitoring for 2 hours.
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resolved Jun 16, 2026, 08:06 PM UTC
The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 11:50 AM UTC
- Resolved
- Jun 16, 2026, 07:01 PM UTC
- Duration
- 7h 11m
Affected: SMS, APAC
Timeline · 6 updates
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investigating Jun 16, 2026, 11:50 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in India when using pre-registered sender IDs. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Jun 16, 2026, 12:55 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Jun 16, 2026, 01:14 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 16, 2026, 02:23 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Jun 16, 2026, 04:24 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Jun 16, 2026, 07:01 PM UTC
The incident has been resolved and SMS delivery from network subscribers to Twilio India is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 10:21 PM UTC
- Resolved
- Jun 16, 2026, 01:47 AM UTC
- Duration
- 3h 26m
Affected: SMS, Europe
Timeline · 5 updates
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investigating Jun 15, 2026, 10:21 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to H3G network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 15, 2026, 10:34 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to H3G network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 15, 2026, 11:38 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to H3G network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Jun 15, 2026, 11:38 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to H3G network subscribers in Sweden and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 16, 2026, 01:47 AM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to H3G network subscribers in Sweden is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 09:08 PM UTC
- Resolved
- Jun 15, 2026, 09:08 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jun 15, 2026, 09:20 PM UTC
Twilio Contentstore was degraded for 13 minutes between 16:00 and 16:13 Pacific Time on 06/02/2026. During this period of time customers may have experienced latency in message delivery and processing capabilities. The issue has now been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 07:52 PM UTC
- Resolved
- Jun 15, 2026, 10:26 PM UTC
- Duration
- 2h 34m
Affected: SMS, Latin America
Timeline · 4 updates
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investigating Jun 15, 2026, 07:52 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to network subscribers on multiple networks in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 15, 2026, 07:53 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to network subscribers on multiple networks in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Jun 15, 2026, 08:26 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 15, 2026, 10:26 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on affected networks in Mexico is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 05:06 PM UTC
- Resolved
- Jun 15, 2026, 08:11 PM UTC
- Duration
- 3h 5m
Affected: Verify Silent Network AuthLookup SIM SwapLegacy Identity MatchAndAttributes
Timeline · 3 updates
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investigating Jun 15, 2026, 05:06 PM UTC
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Jun 15, 2026, 06:10 PM UTC
We have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 15, 2026, 08:11 PM UTC
The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 04:19 PM UTC
- Resolved
- Jun 15, 2026, 11:19 PM UTC
- Duration
- 6h 59m
Affected: Verify Silent Network AuthLookup Identity MatchLookup Line Type Intelligence [Twilio API]Legacy Identity MatchAndAttributes
Timeline · 6 updates
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investigating Jun 15, 2026, 04:19 PM UTC
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Jun 15, 2026, 05:23 PM UTC
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Jun 15, 2026, 07:46 PM UTC
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
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identified Jun 15, 2026, 08:52 PM UTC
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Jun 15, 2026, 09:55 PM UTC
We have observed a recovery in User Authentication Identity Gateway API failure increase in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 15, 2026, 11:19 PM UTC
The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 03:32 PM UTC
- Resolved
- Jun 15, 2026, 09:22 PM UTC
- Duration
- 5h 50m
Affected: SMS, Latin America
Timeline · 4 updates
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investigating Jun 15, 2026, 03:32 PM UTC
Twilio customers may be experiencing SMS delivery failures from Brazil to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring Jun 15, 2026, 04:36 PM UTC
We have observed a recovery in SMS delivery from Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Jun 15, 2026, 06:36 PM UTC
We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved Jun 15, 2026, 09:22 PM UTC
The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 01:33 PM UTC
- Resolved
- Jun 15, 2026, 01:52 PM UTC
- Duration
- 19m
Timeline · 2 updates
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investigating Jun 15, 2026, 01:33 PM UTC
Our monitoring systems have detected a potential issue with customers in regions Australia and Europe might receive incorrect redirects or missing features in the Twilio Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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resolved Jun 15, 2026, 01:52 PM UTC
We have fully investigated the issue with customers in regions Australia and Europe might receive incorrect redirects or missing features in the Twilio Console triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 07:29 AM UTC
- Resolved
- Jun 15, 2026, 07:29 AM UTC
- Duration
- —
Affected: SMPP
Timeline · 1 update
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resolved Jun 15, 2026, 07:29 AM UTC
Twilio Programmable Messaging was degraded for 159 minutes between 16:35 and 19:15 UTC on 06/12/2026. During this period of time, customers may have experienced delayed or dropped SMPP delivery receipts. The issue has now been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 14, 2026, 10:03 AM UTC
- Resolved
- Jun 14, 2026, 02:56 PM UTC
- Duration
- 4h 52m
Affected: SMS, APAC
Timeline · 5 updates
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investigating Jun 14, 2026, 10:03 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 14, 2026, 10:20 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 14, 2026, 11:21 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring Jun 14, 2026, 12:54 PM UTC
We have observed a recovery in SMS delivery from Twilio to Smart network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 14, 2026, 02:56 PM UTC
The incident has been resolved and SMS delivery from Twilio to Smart network subscribers in the Philippines is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 05:33 PM UTC
- Resolved
- Jun 12, 2026, 05:30 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jun 12, 2026, 05:33 PM UTC
Twilio Sender ID registrations was degraded for about 30 minutes between 9:24PM and 9:55PM Pacific Time on 06/11/2026. During this period of time customers may have experienced problems submitting Embedded Registrations. The issue has now been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 02:10 PM UTC
- Resolved
- Jun 12, 2026, 08:37 PM UTC
- Duration
- 6h 27m
Affected: SMSMessaging Channels
Timeline · 6 updates
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investigating Jun 12, 2026, 01:56 PM UTC
Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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investigating Jun 12, 2026, 02:10 PM UTC
We are experiencing delivery delays and failures when sending messages from WhatsApp and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Jun 12, 2026, 03:05 PM UTC
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Jun 12, 2026, 05:00 PM UTC
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Jun 12, 2026, 06:52 PM UTC
We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 12, 2026, 08:37 PM UTC
The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform have been resolved and is operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 06:29 AM UTC
- Resolved
- Jun 12, 2026, 01:18 PM UTC
- Duration
- 6h 48m
Affected: SMS, Latin America
Timeline · 5 updates
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investigating Jun 12, 2026, 06:29 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Jun 12, 2026, 07:30 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating Jun 12, 2026, 09:30 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Jun 12, 2026, 11:35 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 12, 2026, 01:18 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 05:00 AM UTC
- Resolved
- Jun 12, 2026, 07:10 PM UTC
- Duration
- 14h 10m
Affected: SMS, Latin America
Timeline · 7 updates
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investigating Jun 12, 2026, 05:00 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating Jun 12, 2026, 06:00 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Jun 12, 2026, 07:20 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 12, 2026, 08:43 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Jun 12, 2026, 10:48 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Jun 12, 2026, 02:52 PM UTC
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 12, 2026, 07:10 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 02:33 AM UTC
- Resolved
- Jun 12, 2026, 06:40 PM UTC
- Duration
- 16h 6m
Affected: SMS, Latin America
Timeline · 7 updates
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investigating Jun 12, 2026, 02:33 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 12, 2026, 02:35 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 12, 2026, 03:35 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Jun 12, 2026, 05:51 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
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identified Jun 12, 2026, 09:52 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
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monitoring Jun 12, 2026, 04:38 PM UTC
We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 12, 2026, 06:40 PM UTC
The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 12:19 AM UTC
- Resolved
- Jun 12, 2026, 06:04 AM UTC
- Duration
- 5h 45m
Affected: SMS, Middle East & Africa
Timeline · 6 updates
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investigating Jun 12, 2026, 12:19 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 12, 2026, 12:21 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 12, 2026, 01:22 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Jun 12, 2026, 03:23 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring Jun 12, 2026, 04:04 AM UTC
We have observed a recovery in SMS delivery from Twilio to Glo network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 12, 2026, 06:04 AM UTC
The incident has been resolved and SMS delivery from Twilio to Glo network subscribers in Nigeria is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 09:56 PM UTC
- Resolved
- Jun 11, 2026, 09:56 PM UTC
- Duration
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Affected: MMS Long Code, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaMMS Toll-Free, North America
Timeline · 1 update
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resolved Jun 11, 2026, 09:56 PM UTC
We are posting a retrospective update for an incident that occurred on 06/11/2026 18:20 UTC . Customers may have experienced MMS Delivery Failures from a Subset of Twilio Shortcode, Longcode and Toll-Free Numbers to US Cellular network subscribers in the United States. This incident has been resolved as of 06/11/2026 18:51 UTC. We apologize for the delay in this communication.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 08:30 PM UTC
- Resolved
- Jun 12, 2026, 01:31 PM UTC
- Duration
- 17h
Affected: SMS, Europe
Timeline · 7 updates
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investigating Jun 11, 2026, 08:30 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 11, 2026, 08:31 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified Jun 11, 2026, 09:31 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified Jun 11, 2026, 11:33 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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identified Jun 12, 2026, 03:40 AM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
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monitoring Jun 12, 2026, 11:22 AM UTC
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United Kingdom Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved Jun 12, 2026, 01:31 PM UTC
The incident has been resolved and SMS delivery from network subscribers to Twilio United Kingdom Long Codes is operating normally.
Read the full incident report →
