Thomson Reuters Tax Professionals Outage History

Thomson Reuters Tax Professionals is up right now

There were 2 Thomson Reuters Tax Professionals outages since March 12, 2026 totaling 46h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://taxprofessionals-status.hostedtax.thomsonreuters.com

Critical April 27, 2026

CS Connect (Electronic Filing) - US - Service Disruption

Detected by Pingoru
Apr 27, 2026, 01:39 PM UTC
Resolved
Apr 28, 2026, 10:58 AM UTC
Duration
21h 18m
Affected: CS Connect/Electronic Filing
Timeline · 3 updates
  1. investigating Apr 27, 2026, 01:39 PM UTC

    Based on our internal monitoring, we are aware that some customers receive an error when attempting to make a CS Connect call via our CS Professional Suite products. You may experience slowness when opening and navigating the programs as well. We are currently working to restore services and will provide an update as soon as we have more information.

  2. monitoring Apr 27, 2026, 02:27 PM UTC

    We are aware of a brief disruption when attempting to make a CS Connect call via our CS Professional Suite products. The issue has been resolved and the functionality is restored. We will continue to monitor our internal metrics and customer contacts to confirm full resolution.

  3. resolved Apr 28, 2026, 10:58 AM UTC

    Our metrics and internal testing continue to indicate the ability to access CS Connect remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.

Read the full incident report →

Minor March 12, 2026

Issue in Conversations

Detected by Pingoru
Mar 12, 2026, 03:22 PM UTC
Resolved
Mar 13, 2026, 04:26 PM UTC
Duration
1d 1h
Affected: Core - Tax, Audit & Accounting
Timeline · 3 updates
  1. investigating Mar 12, 2026, 03:22 PM UTC

    We’re currently seeing issues with Conversations. Our technical teams are investigating and working to restore normal service as quickly as possible. Thank you for your patience while this is investigated.

  2. monitoring Mar 12, 2026, 04:53 PM UTC

    CoCounsel Development teams were able to resolve the issue in Conversations and will be monitoring for any reoccurrence. If the issue persists, please contact Support teams for additional troubleshooting. Thank you again for your patience.

  3. resolved Mar 13, 2026, 04:26 PM UTC

    CoCounsel Development teams have confirmed the resolution regarding the issue in Conversations. Thank you again for your patience.

Read the full incident report →

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