Thomson Reuters Tax Professionals incident

CoCounsel Tax, Audit & Accounting intermittent slowness/errors

Resolved after 1 hour 23 minutes, affecting Core - Tax, Audit & Accounting and Ready to Advise and 1 more, on July 1, 2026.

resolved Jul 01, 2026, 05:31 PM UTC

CoCounsel Development teams were able to resolve the slowness and/or errors that were intermittently occurring in CoCounsel. If issues persist, please contact Support for additional troubleshooting. Thank you for your patience.

Started
Jul 01, 2026, 04:08 PM UTC
Resolved
Jul 01, 2026, 05:31 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 01, 2026, 04:08 PM UTC

Affected components

Core - Tax, Audit & AccountingReady to AdviseReady to Review

Update timeline

  1. investigating Jul 01, 2026, 04:08 PM UTC

    CoCounsel Tax, Audit & Accounting Development teams have identified intermittent errors and slowness when accessing or using CoCounsel. There is not a current ETA for a resolution however CoCounsel Development teams are currently working to resolve these intermittent issues.

  2. resolved Jul 01, 2026, 05:31 PM UTC

    CoCounsel Development teams were able to resolve the slowness and/or errors that were intermittently occurring in CoCounsel. If issues persist, please contact Support for additional troubleshooting. Thank you for your patience.

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