Thomson Reuters Tax Professionals incident
Virtual Office CS/Software as a Service - US - Resolved
Resolved on June 11, 2025.
Between 2:30 am ET and 7am ET, customers experienced an issue with Virtual Office CS applications not being available on the homepage. Our metrics and internal testing continue to indicate logging into Virtual Office CS and Software as a Service, including the ability to view and launch applications remain in a healthy state. In addition, no new customer contacts have been received associated with this issue. Given this, we will move this incident to resolved status.
Update timeline
- resolved Jun 11, 2025, 01:12 PM UTC
Between 2:30 am ET and 7am ET, customers experienced an issue with Virtual Office CS applications not being available on the homepage. Our metrics and internal testing continue to indicate logging into Virtual Office CS and Software as a Service, including the ability to view and launch applications remain in a healthy state. In addition, no new customer contacts have been received associated with this issue. Given this, we will move this incident to resolved status.
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