Text Request Outage History

Text Request is up right now

Text Request had 5 outages in the last 2 years totaling 20h 11m of downtime — averaging 0.2 incidents per month.

There were 5 Text Request outages since January 13, 2026 totaling 20h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.textrequest.com

Major June 11, 2026

Loading Issues

Detected by Pingoru
Jun 11, 2026, 06:53 PM UTC
Resolved
Jun 11, 2026, 08:14 PM UTC
Duration
1h 21m
Affected: CORE FUNCTIONALITYAutorespondersDelivery Status NotificationsEscalationGroup messagingInbound messagingOutbound messagingP2P messagingINTEGRATIONSAngiClioConstant ContactFranConnectHelpScoutHubspotMailchimpMicrosoft Dynamics 365MindbodyPipedriveQuickbooksSharpSpringShift4ShopSquareVoteBuilderZapierZipwhip Migration ToolCore Connectivity
Timeline · 3 updates
  1. investigating Jun 11, 2026, 06:53 PM UTC

    Our team has been alerted that users may be experiencing loading issues when attempting to access Text Request. We are actively investigating and will post all updates here.

  2. monitoring Jun 11, 2026, 07:33 PM UTC

    Our team has implemented a fix and Text Request should again load as expected. We are continuing to monitor for platform stability.

  3. resolved Jun 11, 2026, 08:14 PM UTC

    Our team has successfully resolved the loading issues, and all systems are now fully operational. Our team monitored the fix closely, and performance has stabilized.

Read the full incident report →

Minor April 28, 2026

Potential Login issues on Chrome Extension, Mobile App, and Desktop App

Detected by Pingoru
Apr 28, 2026, 12:40 PM UTC
Resolved
Apr 28, 2026, 02:10 PM UTC
Duration
1h 29m
Affected: Core Connectivity
Timeline · 4 updates
  1. investigating Apr 28, 2026, 12:40 PM UTC

    We are aware that a subset of users may have issues logging in to the Chrome Extension, Mobile App, and/or Desktop App. Currently the workaround would be to login directly to https://app.textrequest.com/app/login via a web browser.

  2. investigating Apr 28, 2026, 01:08 PM UTC

    We are quickly working resolve the potential login issues for some users on the Chrome Extension, Mobile app, and/or Desktop App. As we release this fix there may be a brief disruption to connectivity for some users.

  3. monitoring Apr 28, 2026, 01:25 PM UTC

    We are monitoring our fix and believe that all login issues should be resolved at this time. If you have any further issues please reach out to our support team: Call or Text: (423)218-0111 Email: [email protected]

  4. resolved Apr 28, 2026, 02:10 PM UTC

    The potential login issues on Chrome Extension, Mobile App, and Desktop App have been resolved.

Read the full incident report →

Major April 10, 2026

Login Issues

Detected by Pingoru
Apr 10, 2026, 01:42 PM UTC
Resolved
Apr 10, 2026, 05:40 PM UTC
Duration
3h 57m
Affected: Core Connectivity
Timeline · 5 updates
  1. investigating Apr 10, 2026, 01:42 PM UTC

    We have been made aware that some users are experiencing issues logging in or being logged out consistently this morning. We are investigating and working to resolve all underlying issues.

  2. investigating Apr 10, 2026, 02:59 PM UTC

    While we continue to work diligently to resolve all potential login frustrations, we have identified that if a user is having issues logging in that the following steps often help: Navigate to https://app.textrequest.com/app/login Try to login Set up any needed MFA requirements Try logging back in the way you were trying previously

  3. investigating Apr 10, 2026, 03:53 PM UTC

    We are continuing to work diligently to resolve all potential login frustrations. Right now many users having issues logging in report the following steps often help: Navigate to https://app.textrequest.com/app/login Try to login Set up any needed MFA requirements Try logging back in the way you were trying previously Regular updates will continue until desired behavior is restored.

  4. monitoring Apr 10, 2026, 05:10 PM UTC

    We have released a fix to help with the logging out of user. We are closely monitoring to ensure the expected and desired behavior occurs. I you are still having issues logging in please try the following: Navigate to https://app.textrequest.com/app/login Try to login Set up any needed MFA requirements Try logging back in the way you were trying previously

  5. resolved Apr 10, 2026, 05:40 PM UTC

    At this time we believe all issue have been resolved.

Read the full incident report →

Minor March 31, 2026

Group Message Delays

Detected by Pingoru
Mar 31, 2026, 02:24 PM UTC
Resolved
Mar 31, 2026, 02:40 PM UTC
Duration
16m
Affected: CORE FUNCTIONALITYGroup messaging
Timeline · 3 updates
  1. investigating Mar 31, 2026, 02:24 PM UTC

    Currently we are seeing some group messages taking longer than expected to send. We are investigating at this time.

  2. monitoring Mar 31, 2026, 02:34 PM UTC

    We are observing group message speeds returning to normal. At this time we are continuing to monitor the situation.

  3. resolved Mar 31, 2026, 02:40 PM UTC

    All delayed group messages have been or are currently sending. We will continue to remain vigilant and monitor for any further disruptions.

Read the full incident report →

Major February 24, 2026

Group and Compose Message Delays

Detected by Pingoru
Feb 24, 2026, 04:12 PM UTC
Resolved
Feb 25, 2026, 05:19 AM UTC
Duration
13h 6m
Affected: CORE FUNCTIONALITYAutorespondersDelivery Status NotificationsEscalationGroup messagingInbound messagingOutbound messagingP2P messaging
Timeline · 7 updates
  1. investigating Feb 24, 2026, 04:12 PM UTC

    Our team is investigating an issue impacting group and compose message delivery that is resulting in delayed sending.

  2. investigating Feb 24, 2026, 07:02 PM UTC

    Our teams continue to work to resolve the issue causing messaging delays.

  3. investigating Feb 24, 2026, 08:09 PM UTC

    We remain actively working to resolve this issue. More updates to follow.

  4. investigating Feb 24, 2026, 08:50 PM UTC

    Our team is continuing to work on resolving the issues resulting in message delays. Please refrain from attempting to send group messages at this time, as they will not send.

  5. investigating Feb 24, 2026, 10:19 PM UTC

    We continue to work on a resilient and full resolution. Currently Group Messages are still unable to be processed as we work through the issue.

  6. investigating Feb 25, 2026, 01:17 AM UTC

    We can report that Compose messages are operating as normal, however we are still working to resolve some issues with Group messages.

  7. resolved Feb 25, 2026, 05:19 AM UTC

    Our team is continuing to work on resolving the issues resulting in message delays. Please refrain from attempting to send group messages at this time, as they will not send.

Read the full incident report →