Resolved after 1 hour 7 minutes, affecting CORE CONNECTIVITY and Core Connectivity, on August 20, 2026.
We have seen full resolution. If you are having any issues with the mobile app please try uninstalling and reinstalling it. If that does not work you can reach out support team by Call or text at (423)218-0111 or email at [email protected]
Affected components
Update timeline
- investigating Aug 20, 2026, 12:56 PM UTC
Some users may have issues accessing the mobile app. We are working quickly to resolve the underlying cause. In the meantime you should be able to access Text Request through any browser.
- monitoring Aug 20, 2026, 01:13 PM UTC
Our team identified an issue with the new version of the mobile app and have reverted that change. Please uninstall and reinstall the app and reach out if you continue to have issues!
- resolved Aug 20, 2026, 02:04 PM UTC
We have seen full resolution. If you are having any issues with the mobile app please try uninstalling and reinstalling it. If that does not work you can reach out support team by Call or text at (423)218-0111 or email at [email protected]
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