Text Request incident

Group and Compose Message Delays

Major Resolved View vendor source →
Started
Feb 24, 2026, 04:12 PM UTC
Resolved
Feb 25, 2026, 05:19 AM UTC
Duration
13h 6m
Detected by Pingoru
Feb 24, 2026, 04:12 PM UTC

Affected components

CORE FUNCTIONALITYAutorespondersDelivery Status NotificationsEscalationGroup messagingInbound messagingOutbound messagingP2P messaging

Update timeline

  1. investigating Feb 24, 2026, 04:12 PM UTC

    Our team is investigating an issue impacting group and compose message delivery that is resulting in delayed sending.

  2. investigating Feb 24, 2026, 07:02 PM UTC

    Our teams continue to work to resolve the issue causing messaging delays.

  3. investigating Feb 24, 2026, 08:09 PM UTC

    We remain actively working to resolve this issue. More updates to follow.

  4. investigating Feb 24, 2026, 08:50 PM UTC

    Our team is continuing to work on resolving the issues resulting in message delays. Please refrain from attempting to send group messages at this time, as they will not send.

  5. investigating Feb 24, 2026, 10:19 PM UTC

    We continue to work on a resilient and full resolution. Currently Group Messages are still unable to be processed as we work through the issue.

  6. investigating Feb 25, 2026, 01:17 AM UTC

    We can report that Compose messages are operating as normal, however we are still working to resolve some issues with Group messages.

  7. resolved Feb 25, 2026, 05:19 AM UTC

    Our team is continuing to work on resolving the issues resulting in message delays. Please refrain from attempting to send group messages at this time, as they will not send.

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