Text Request experienced a major incident on February 24, 2026 affecting CORE FUNCTIONALITY and Autoresponders and 1 more component, lasting 13h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 24, 2026, 04:12 PM UTC
Our team is investigating an issue impacting group and compose message delivery that is resulting in delayed sending.
- investigating Feb 24, 2026, 07:02 PM UTC
Our teams continue to work to resolve the issue causing messaging delays.
- investigating Feb 24, 2026, 08:09 PM UTC
We remain actively working to resolve this issue. More updates to follow.
- investigating Feb 24, 2026, 08:50 PM UTC
Our team is continuing to work on resolving the issues resulting in message delays. Please refrain from attempting to send group messages at this time, as they will not send.
- investigating Feb 24, 2026, 10:19 PM UTC
We continue to work on a resilient and full resolution. Currently Group Messages are still unable to be processed as we work through the issue.
- investigating Feb 25, 2026, 01:17 AM UTC
We can report that Compose messages are operating as normal, however we are still working to resolve some issues with Group messages.
- resolved Feb 25, 2026, 05:19 AM UTC
Our team is continuing to work on resolving the issues resulting in message delays. Please refrain from attempting to send group messages at this time, as they will not send.