Is Text Request down?
Last checked 4m agoNo incidents right now.
Text Request is operational right now. Last checked 4m ago; the most recent incident resolved 25d ago.
Real-time Text Request status, recent outages, and incident history — pulled directly from Text Request's official status page at https://status.textrequest.com every 5 minutes. Pingoru tracks 28 Text Request services and has captured 11 incidents in the last 90 days (99.64% uptime). Get email, Slack, Discord, or webhook alerts the moment Text Request reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Core Connectivity
Timeline · 3 updates
- investigating · Aug 20, 2026, 12:56 PM UTC
Some users may have issues accessing the mobile app. We are working quickly to resolve the underlying cause. In the meantime you should be able to access Text Request through any browser.
- monitoring · Aug 20, 2026, 01:13 PM UTC
Our team identified an issue with the new version of the mobile app and have reverted that change. Please uninstall and reinstall the app and reach out if you continue to have issues!
- resolved · Aug 20, 2026, 02:04 PM UTC
We have seen full resolution. If you are having any issues with the mobile app please try uninstalling and reinstalling it. If that does not work you can reach out support team by Call or text at (423)218-0111 or email at [email protected]
Latest: We have seen full resolution. If you are having any issues with the mobile app please try uninstalling and reinstalling it. If that does not work you can reach out support team by …
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- CORE FUNCTIONALITYGroup messaging
Timeline · 3 updates
- investigating · Jul 13, 2026, 01:18 PM UTC
We have identified a potential issue with the Custom Message portion of group messages and are working to resolve those issues as quickly as possible. In the meantime we have identified a potential workaround by using regular Group Message and Merge Fields. To do this you would need to first set up the custom fields and then import the contacts to a group while also making sure to fully map the field to their contact. These help article would show you how should you wish to go use this potential workaround: https://help.textrequest.com/merge-fields https://help.textrequest.com/creating-group
- investigating · Jul 13, 2026, 03:25 PM UTC
We have identified the root cause of the current Custom Group Messaging performance issues. We are actively testing and working to schedule the deployment window for a potential fix as quickly as possible. Temporary Workaround: If you are experiencing issues with group customization features right now, you can successfully send your messages using standard Group Messages combined with Merge Fields. Please refer to our help documentation for step-by-step guidance: Using Merge Fields https://help.textrequest.com/merge-fields Creating Groups https://help.textrequest.com/creating-group
- resolved · Jul 14, 2026, 12:12 PM UTC
Custom Group Message is again working as expected. We are continuing to monitor for any irregularities.
Latest: Custom Group Message is again working as expected. We are continuing to monitor for any irregularities.
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- CORE FUNCTIONALITYGroup messaging
Timeline · 3 updates
- investigating · Jun 19, 2026, 02:53 PM UTC
We have identified a potential issue with the Custom Message portion of group messages and are working to resolve those issues as quickly as possible. In the meantime we have identified a potential workaround by using regular Group Message and Merge Fields. To do this you would need to first set up the custom fields and then import the contacts to a group while also making sure to fully map the field to their contact. These help article would show you how should you wish to go use this potential workaround: https://help.textrequest.com/merge-fields https://help.textrequest.com/creating-group
- investigating · Jun 19, 2026, 11:08 PM UTC
We have identified a solution for the issues identified this morning for Custom Group Messages. At this time we are finalizing the details for the release. More updates to follow.
- resolved · Jun 20, 2026, 01:22 AM UTC
Custom Group Message is again working as expected.
Latest: Custom Group Message is again working as expected.
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- Potential Mobile App Login Issues ResolvedStarted Aug 20, 2026, 12:56 PM UTC · Resolved Aug 20, 2026, 02:04 PM UTC · 1h 7m
- Started Jul 13, 2026, 01:18 PM UTC · Resolved Jul 14, 2026, 12:12 PM UTC · 22h 54m
- Started Jun 19, 2026, 02:53 PM UTC · Resolved Jun 20, 2026, 01:22 AM UTC · 10h 29m