Text Request incident

Autoresponder Sending Outside Expected Times

Resolved after 1 hour 14 minutes, affecting CORE FUNCTIONALITY and Autoresponders, on January 7, 2026.

investigating Jan 07, 2026, 02:31 PM UTC

We have identified that some Autoresponders are sending outside of the expected/scheduled time frames. Our team is actively working to resolve the issue. If you do not wish for it to potentially send we would suggest that you manually toggle it off and on while we work to resolve the issue.

Started
Jan 07, 2026, 02:31 PM UTC
Resolved
Jan 07, 2026, 03:46 PM UTC
Duration
1h 14m
Detected by Pingoru
Jan 07, 2026, 02:31 PM UTC

Affected components

CORE FUNCTIONALITYAutoresponders

Update timeline

  1. investigating Jan 07, 2026, 02:31 PM UTC

    We have identified that some Autoresponders are sending outside of the expected/scheduled time frames. Our team is actively working to resolve the issue. If you do not wish for it to potentially send we would suggest that you manually toggle it off and on while we work to resolve the issue.

  2. resolved Jan 07, 2026, 03:46 PM UTC

    At this time the Autoresponder is working as expected.

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