Text Request incident

Contact Export is Not Working as Expected

Resolved after 4 days 1 hour, affecting Core Connectivity, on December 22, 2025.

investigating Dec 22, 2025, 06:00 PM UTC

Our team is currently working on an issue that is causing accounts to be unable to export contacts. If attempted at this time, you will receive an XML file error.

Started
Dec 22, 2025, 06:00 PM UTC
Resolved
Dec 26, 2025, 07:10 PM UTC
Duration
4d 1h
Detected by Pingoru
Dec 22, 2025, 06:00 PM UTC

Affected components

Core Connectivity

Update timeline

  1. investigating Dec 22, 2025, 06:00 PM UTC

    Our team is currently working on an issue that is causing accounts to be unable to export contacts. If attempted at this time, you will receive an XML file error.

  2. resolved Dec 26, 2025, 07:10 PM UTC

    Contact Export is now working as expected.

Your product runs on more than Text Request

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →