Text Request incident

Loading Issues

Resolved after 3 hours 20 minutes, affecting CORE FUNCTIONALITY and Autoresponders and 1 more, on June 6, 2026.

monitoring Jun 06, 2026, 02:28 PM UTC

Our team has implemented a fix and Text Request should again load as expected. We are continuing to monitor for platform stability.

Started
Jun 06, 2026, 01:07 PM UTC
Resolved
Jun 06, 2026, 04:28 PM UTC
Duration
3h 20m
Detected by Pingoru
Jun 06, 2026, 01:07 PM UTC

Affected components

CORE FUNCTIONALITYAutorespondersDelivery Status NotificationsEscalationGroup messagingInbound messagingOutbound messagingP2P messagingINTEGRATIONSAngi

Update timeline

  1. investigating Jun 06, 2026, 01:07 PM UTC

    Our team has been alerted that users may be experiencing loading issues when attempting to access Text Request. We are actively investigating and will post all updates here.

  2. monitoring Jun 06, 2026, 02:28 PM UTC

    Our team has implemented a fix and Text Request should again load as expected. We are continuing to monitor for platform stability.

  3. resolved Jun 06, 2026, 04:28 PM UTC

    The loading issues experienced today in Text Request have been resolved.

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