Text Request incident

Loading Issues

Text Request is currently experiencing a major incident affecting CORE FUNCTIONALITY and Autoresponders and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 06, 2026, 01:07 PM UTC
Resolved
Ongoing
Duration
● 2h 1m
Detected by Pingoru
Jun 06, 2026, 01:07 PM UTC

Affected components

CORE FUNCTIONALITYAutorespondersDelivery Status NotificationsEscalationGroup messagingInbound messagingOutbound messagingP2P messagingINTEGRATIONSAngi

Update timeline

  1. investigating Jun 06, 2026, 01:07 PM UTC

    Our team has been alerted that users may be experiencing loading issues when attempting to access Text Request. We are actively investigating and will post all updates here.

  2. monitoring Jun 06, 2026, 02:28 PM UTC

    Our team has implemented a fix and Text Request should again load as expected. We are continuing to monitor for platform stability.