Text Request incident

Loading Issues

Resolved after 1 hour 21 minutes, affecting CORE FUNCTIONALITY and Autoresponders and 1 more, on June 11, 2026.

resolved Jun 11, 2026, 08:14 PM UTC

Our team has successfully resolved the loading issues, and all systems are now fully operational. Our team monitored the fix closely, and performance has stabilized.

Started
Jun 11, 2026, 06:53 PM UTC
Resolved
Jun 11, 2026, 08:14 PM UTC
Duration
1h 21m
Detected by Pingoru
Jun 11, 2026, 06:53 PM UTC

Affected components

CORE FUNCTIONALITYAutorespondersDelivery Status NotificationsEscalationGroup messagingInbound messagingOutbound messagingP2P messagingINTEGRATIONSAngi

Update timeline

  1. investigating Jun 11, 2026, 06:53 PM UTC

    Our team has been alerted that users may be experiencing loading issues when attempting to access Text Request. We are actively investigating and will post all updates here.

  2. monitoring Jun 11, 2026, 07:33 PM UTC

    Our team has implemented a fix and Text Request should again load as expected. We are continuing to monitor for platform stability.

  3. resolved Jun 11, 2026, 08:14 PM UTC

    Our team has successfully resolved the loading issues, and all systems are now fully operational. Our team monitored the fix closely, and performance has stabilized.

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