Text Request experienced a major incident on June 11, 2026 affecting CORE FUNCTIONALITY and Autoresponders and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
CORE FUNCTIONALITYAutorespondersDelivery Status NotificationsEscalationGroup messagingInbound messagingOutbound messagingP2P messagingINTEGRATIONSAngi
Update timeline
- investigating Jun 11, 2026, 06:53 PM UTC
Our team has been alerted that users may be experiencing loading issues when attempting to access Text Request. We are actively investigating and will post all updates here.
- monitoring Jun 11, 2026, 07:33 PM UTC
Our team has implemented a fix and Text Request should again load as expected. We are continuing to monitor for platform stability.
- resolved Jun 11, 2026, 08:14 PM UTC
Our team has successfully resolved the loading issues, and all systems are now fully operational. Our team monitored the fix closely, and performance has stabilized.