Sympa HR incident

Degraded performance - Errors might be visible to some users

Minor Resolved View vendor source →

Sympa HR experienced a minor incident on August 26, 2025 affecting System availability, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 05:30 AM UTC
Resolved
Aug 26, 2025, 08:04 AM UTC
Duration
2h 33m
Detected by Pingoru
Aug 26, 2025, 05:30 AM UTC

Affected components

System availability

Update timeline

  1. identified Aug 26, 2025, 05:30 AM UTC

    We have identified an issue at 26.Aug.2025 at 8:15 EEST that may have impacted Sympa. We are working to resolve the problem and will provide an update when it is confirmed to be fully resolved.

  2. monitoring Aug 26, 2025, 05:54 AM UTC

    At 26 Aug 2025, 8:52 EEST a fix has been implemented and the system is operational. We're currently monitoring the results.

  3. resolved Aug 26, 2025, 08:04 AM UTC

    The incident has been resolved. There was network disruption between 06:00 - 08:37 that affected small portion of API calls, appearing as randomly failing requests and errors shown to the user.