Sympa HR experienced a critical incident on February 4, 2026 affecting System availability, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 04, 2026, 02:05 PM UTC
We have identified an issue that may have impacted Sympa. We are working to resolve the problem and will provide an update when it is confirmed to be fully resolved.
- identified Feb 04, 2026, 02:05 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 04, 2026, 02:10 PM UTC
The issue that may have impacted Sympa has now been resolved. All services should be fully accessible. If you continue to experience any problems, please contact our support service. Thank you for your patience.
- postmortem Apr 13, 2026, 12:20 PM UTC
**What happened** * CDN problems caused customers not being able to login. **Why it happened** * Azure related issue, detected. **What we did** * A fix planned that will solve these issues in the future. This cdn issue is already known in our frontend team.