Sympa HR incident

Issues saving data

Minor Resolved View vendor source →
Started
Apr 24, 2026, 08:26 AM UTC
Resolved
Apr 24, 2026, 12:19 PM UTC
Duration
3h 53m
Detected by Pingoru
Apr 24, 2026, 08:26 AM UTC

Affected components

System availability

Update timeline

  1. identified Apr 24, 2026, 08:26 AM UTC

    We have identified an issue in Sympa that may have impacted some customers. Users may experience errors when attempting to save certain data. We are working to resolve the problem and will provide an update when it is confirmed to be fully resolved.

  2. monitoring Apr 24, 2026, 08:55 AM UTC

    We have identified the root cause of the issue and are currently applying a fix. The update is being rolled out, and we expect the issue to be resolved shortly. Our team is closely monitoring the situation to ensure everything returns to normal for affected customers. Your Sympa Team

  3. resolved Apr 24, 2026, 12:19 PM UTC

    The issue has now been resolved, and our services are operating normally. We have completed monitoring and can confirm that the fix is working as expected. Thank you for your patience. Your Sympa Team

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