Sympa HR is currently experiencing a notice incident, which began 4h ago. The vendor's full update timeline is below.
Update timeline
- monitoring Jun 17, 2026, 05:55 AM UTC
Dear Customers, We have identified an issue affecting approvals on table rows on yesterday 2026-06-16 15:34 EEST and was fixed today 2026-06-17 08:18 EEST. Customers may have had issues to create approvals for affected table rows. Our team applied a fix to restore approval creation for the affected rows. Everything works as expected now. Out team is looking to fix the affected data. We will provide the next update when the affected data is fixed or latest by 12.00 EEST. To summarize everything works now. We apologize for the disruption and appreciate your patience. Your Sympa Team
- monitoring Jun 17, 2026, 08:58 AM UTC
Dear Customers, The fix done early in the morning for the issue affecting approvals on table rows remains in place, and approval creation is working as expected. Our team is continuing work on data fixing, to restore any missing approval records and to identify table rows that may require approval review as a result of changes made during the affected period. Customers may still see some approval records that have not yet been fully restored while this work is ongoing. We are actively progressing with the corrective actions and will provide the next update by 14:00 EEST, or sooner if there is significant progress. We apologize for the disruption and appreciate your patience. Your Sympa Team